Courtesy, Helpful, Caring, Attentive. I have been with Bank Five for many years and the Customer Service is always been outstanding. I could not ask for better. Thank you 😊
Customer service is awesome!
Your staff provided an accurate efficient answer for my question and even followed up with a confirmation call to make sure I received what I needed
What like the most is how special I’m treated like family, and everyone knows my name and wishes me good morning or happy holidays, and any request is Solved no problems,
I have been using bank 5 for years and they are Always polite and courteous and help out whenever they can.
I was made to feel appreciated and was given prompt service by your staff.
I have had Bank 5 checking accounts for many years. I moved out of state to Pennsylvania and I have kept Bank 5. The customer service recently helped me with an issue. They are excellent. I plan on keeping Bank 5 for many years to come.
I've been a member of Bank5(Fall River 5) for decades now. Great tellers, management & security team. Will be with Bank5 for as long as I'm using a bank.
I’ve add BankFive to my ‘wallet’ for the convenience of tap & pay… it couldn’t have been faster or easier to cash out my groceries. The app is easy on the eyes and quick with your account info. Never a problem using my account, whether via my card, the app or IRL at the bank - great experience every time!
Since switching to Bank5, things have gone very smoothly. The customer service is fantastic. Very happy with this bank.
The customer service representative was very attentive, helpful, knowledgeable and friendly. As always a pleasure to visit Bank Five. Have been a customer for many years.
Customer service rep was professional and very helpful. Solved my problem !!
Many thanks to an excellent employee !
The bank employee thoughtfully and professionally assisted me with my financial management.
It's has been a very positive experience working with everyone @ bank 5 .
Thank you all.
Always nice .polite .hard working.
I had a very easy, smooth, and friendly experience with BankFive - all of the staff were helpful, knowledgeable, prompt, and professional. Highly recommended!
Bank Five has the nicest people to help with the borrowing process.. Recently we closed on a loan through Bank Five. As self employed people borrowing is always a complicated process, but they guided us through to a very smooth transaction. We definitely chose the right lender and would highly recommend .
Nina Fulton Tolken
Overall great experience- very knowledgeable and responsive!
The entire team has been excellent to work with! Yubetzy, Vaida and Wil went over and beyond in supporting two real estate transactions for us. We are very happy with our terms and so appreciative of the the level of care from everyone on Wil’s team.
The staff at Bank Five are friendly and quick to answer any questions I have. Very helpful, Always a pleasure doing business at this bank.