Spoke with 3 CSR’s. All were polite and helpful
I love Bank Five always protects my assets and treat me as an valued customer
Regardless of what my banking needs are on any given day I am always met with professionalism and courtesy. I am always comfortable doing business with Bank 5 and will continue to in the future.
I stopped in on my day off made a couple of transactions and was on my way.
Everyone was helpful & willing, consulting other staff members to get the answer we needed. Thank you
Always great customer service.
It was a fine experience.
Very helpful and informative.
Isabel was knowledgeable, professional and friendly. She answered all my questions and made me feel confortable that the process was being handled successfully.
I am happy that they offer me to open an account. Always great customer service. Fast and friendly. Great banking.
While travelling abroad, I contacted customer service to request an emergency stop payment on a check. Kyle Cabral professionally walked me through the process, emailed approval documents, and completed the process in just a few minutes. Excellent service.
I applied for a personal loan today, and received the quickest and BEST service ever!! I have been a bank five customer since 2004 give or take a year. My experiences are usually in Dartmouth and have never had issue. The associates are always friendly and knowledgeable and speedy. Customer service is always top notch. But today was different, I met with Anthony Pauline to apply for a loan. We chatted about my banking needs and started the process, the only difference was this time I received service that was way beyond my expectations. Anthony thoroughly reviewed everything with me, explained the processes and gave an estimated closing date. I got to him my documents that were needed and within a few hours, he had everything ready and processed and we signed on that loan the SAME DAY!!! We digitally closed on the load which extremely surprised me, as he informed me Bank Five is very digital/online. Anthony followed up with me after and asked if everything was satisfactory and if needed any further assistance not to heist to call him. Thanks BANK FIVE!!
Very good attitude
Great customer service, the staff are very pleasant and always willing to answer your questions.
Kyle was great, always explaining any questions you have.
Always great thanks