We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Nov 28
Friendly and respectful
I love bank Five the service is good and also the staffs is really friendly and knowledgeable with the programs they provide it for the individual costumers. I and my family already in the this bank so I will definitely recommended to my friends too.
Kristianti
Nov 26
Lucy is very accommodating
Lucy is very accommodating. She does a nice job assisting us.
Michael and Elizabeth
Nov 18
Call was a positive experience!
My call was answered quickly. The representative I spoke with was extremely helpful and friendly. I was able to take care of my issue during our call with no trouble!
Jacqueline
Nov 13
The staff was excellent as always they…
The staff was excellent as always they are all very helpful. I always appreciate them.
Laura
Nov 12
Everyone at Bank five is always very…
Everyone at Bank five is always very Professional and knowledgeable. I have always been given great advice! Thank you
Maureen
Nov 12
Satisfied with the experience
I have always been grateful for the personal service the Bank is able to provide. I deal with many different banks both local and national. You don't realize what a difference it makes being able to talk to a human. Carla Rollocks was able to get me a better rate. She was personable, knowledgeable and was clearly well versed in navigating the process. I was in and out of the office in less than twenty minutes.
Elliott
Nov 12
A helping hand
The person that helped me understood exactly what I was trying to accomplish and walked me through exactly what i had to do. Very patient and supportive.
Joseph
Nov 11
I was properly informed and helped with…
I was properly informed and helped with care. I can call and feel comfortable enough to know I'm not an inconvenience. The representatives are always willing to help and make sure before they hang up with me, that everything has been accomplished.
Maria
Nov 09
I highly recommend BankFive for anyone…
I highly recommend BankFive for anyone seeking exceptional local banking services. Their team is friendly, knowledgeable, and always willing to go the extra mile.
Jacob Elliott
Nov 04
BankFive has been our bank since Covid…
BankFive has been our bank since Covid time. When other big banks were too busy to take care of big clients, BankFive helped us through the difficult time during Covid, and we are forever grateful.
Ernie
Nov 04
I always received professional and…
I always received professional and courteous service at Bank 5.
Maureen
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