We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Nov 13
Every one was proffesional kind and…
Every one was proffesional kind and curtious.
LorraineMorrow
Nov 12
Had all my questions answered in a…
Had all my questions answered in a polite way.
customerLori Smith
Nov 12
Had a great time as always at the…
Had a great time as always at the President avenue location.
Jeffrey
Nov 12
Bank 5 has always been my go to bank…
Bank 5 has always been my go to bank institution for personal and corporate financial transactions
Published Author
Nov 12
The tellers were very helpful and…
The tellers were very helpful and professional
Maritza Melendez De Fresneda
Nov 11
Excellent customer service
Excellent customer service, friendly staff, eager to assist customers.
Albert
Nov 10
I have been a customer of Bank 5 for…
I have been a customer of Bank 5 for sometime now and have never been disappointed in the level of the customer service and safety measures that protect my money A+ and the first name that comes to mind when I am asked about my bank
Judith
Nov 10
Thank You!!
Not sure if it was the secure email I had with Alexis or the call when I spoke to Stanford but both were very helpful, friendly, solved my ‘problem’ quite easily and were able to put my mind at ease.
Thank you both very much!
And thank you Bank5!
John
Nov 06
I love Bank Five I have been a member…
I love Bank Five I have been a member for years. I recently have needed to get a medallion stamp for a few documents and Bank Five made it easy setting up the appointments and helping me with that especially Antonio Esteves he was very helpful and professional. I recently needed some bank checks and went to the Swansea branch they were very helpful excellent. I do most of my business at the Dartmouth branch. Excellent service
Mark
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