We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Aug 12
Stanford was very polite and helpful
Stanford was very polite and helpful. When I called, I was in the hospital & he was very polite & helpful while showing how much he understood the stress & anxiety that I was dealing with at the moment of the call. Simple things like that mean alot & makes me happy to be part of the Bank5 family!! Been w you guys since the mid 90s & wouldn't change banks at all 💯. Ty!!
Sincerely, Kevin C.
Kevin
Aug 12
Thank you! Incredible positive experience
I had an excellent experience with BankFive From start to finish, the entire team was professional, attentive, and incredibly helpful throughout the homebuying process. Wilfredo Salvador, Omar Chavez, and Robert Baylis went above and beyond to make the process smooth and seamless. Their knowledge, responsiveness, and genuine commitment to helping their clients truly stood out. I highly recommend them and greatly appreciate all of their support!
Carmen S.
Aug 06
Awesome you do a great job I love…
Awesome you do a great job I love Banking with Bank 5
David
Aug 05
Very pleased The person who took care of me was very…
The person who took care of me was very knowledgeable and quick to understand what I was looking for.
CS
Aug 05
Daniel Ducasse is a gem!
Daniel Ducasse was the most incredibly helpful person I have ever dealt with in any of the financial institutions I’ve ever had business dealings with. I commend whoever had the foresight to hire this person.
Every dealing I have had with him has ended on a positive note due to his diligence in seeking a solution.
Elise Sandler
Aug 04
Swansea branch
I go to the Swansea branch. My service is always excellent. Jared the assistant manager is the best. His team is very efficient and pleasant to deal with. Great customer service
Gail
Aug 01
I've had nothing but great service from…
I've had nothing but great service from the people I've dealt with
Randy
Jul 31
Fantastic service
Fantastic service! The manager arrived quickly and their delivery was exactly as described, keeping everything safe, comfortable and knowledgeable. Their time was of a great value and the transaction was smooth from start to finish. Looking forward to doing business with them again!
customer
Jul 30
Everyone at this Bank goes above and…
Everyone at this Bank goes above and beyond for there customers.
Arlindo
Jul 30
Krystal lopes was very professional
Krystal lopes was very professional, she was also very knowledgeable and was able too answer all of my questions. I felt very comfortable and am looking forward too doing business with you in the future
Antone
Jul 30
Always have a positive experience when…
Always have a positive experience when I do business with Bank 5. Would recommend the bank to anyone looking for friendly and professional staff.
Michael
Jul 30
I have been a customer of BankFive…
I have been a customer of BankFive since 1974. I have always found all the employees to be very pleasant, professional and helpful.
Peter
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