We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Oct 02
Always a great experience especially at…
Always a great experience especially at this branch
Tra Oliver
Oct 02
Great Bank to do business with .
I really don’t have or ever had a problem with Bank Five. No complaints here.
Louis
Oct 02
Have been a customer for many years and…
Have been a customer for many years and have had no issues.
Janet
Oct 02
The branch manager in Somerset was…
The branch manager in Somerset was fantastic.
Joseph Correia
Oct 02
CD account
I opened up a CD account to get better % on my money and the staff was helpful.
Joan Laskowski
Oct 02
The branch representative was helpful…
The branch representative was helpful knowledgeable and cordial
Bruce
Oct 01
The individual that helped me was very…
The individual that helped me was very polite, informative and helpful. Would recommend your institution for any banking needs
Maria
Oct 01
Everything about Jim was helpful
Everything about Jim was helpful! I can’t believe how smoothly the whole process went!!!!
Vicki
Oct 01
They listened my needs
They listened my needs. They were very professional and patient. Also very respectful.
James Dormon
Sep 30
Fantastic Bank
I'm grateful to all the kind workers who have been patient to me since this is all new for me even when I'm asking constant questions or get confused on something they take time to explain it so I understand better and remain patient when I try to get myself organized so thank you to everyone at bank 5
Katherine
Sep 29
Veronica medeiros was an angel
Veronica medeiros was an angel. I unfortunately was in an medical emergency situation stuck abroad with a dislocated hip and because I had no access to my savings account to transfer money to checking account she was able to do it so I could purchase a wheelchair to get home via regular flight. I can not thank her enough and I am so appreciative or her kind help in this situation. Please bank five....she deserves to be recognized🙏🏻💗
Kelly Henry
Sep 25
Always a good when walking into a…
Always a good when walking into a branch. Greeted with prompt service and the warmth of the community in which you serve.
Joseph Silvia
Sep 24
Guilherme Goese was very helpful and…
Guilherme Goese was very helpful and explained everything thoroughly!!
Geovani
Powered by
