We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Sep 17
Staff are polite and professional
Staff are polite and professional, I am amazed by their attention
Rory Nibley
Sep 16
Bank Five is a great bank
Bank Five is a great bank. I have used them for decades. Never a problem. Always dependable, informative, accurate and friendly. Great bank.
Beverly
Sep 07
Pleased
I found that whoever I spoke to was very pleasant,professional,kind and understood my question entirely,we need that in the world now for no one seems to share their smile anymore so Thank You
Connie Garrafa
Sep 06
I called customer service to delay my…
I called customer service to delay my automatic mortgage payment by 1 day. I called 4 days before it was due and you were able to delay it by 1 day so I'm completely satisfied with my experience. Thank you BankFive!
Nicole Barton
Sep 04
Always a Pleasant experience every time…
Always a Pleasant experience every time I visit any Bank 5 branch everyone is very helpful pleasant and professional
Laura
Sep 01
Great customer service
Great customer service, friendly staff, so helpful and genuinely nice.
Jane
Sep 01
I have been a satisfied customer of Bank Five for many decades.…
I have been a customer of Bank Five for many decades. I have NEVER been dis-satisfied with any situation. In fact, all issues over the years have been handles with complete professionalism and to my satisfaction.
Daryl
Sep 01
I have been a Bankfive customer for a…
I have been a Bankfive customer for a while
I always get good service.
Joan
Sep 01
Banking done right.
Banking the way it was meant to be and should be done. At BankFive I always felt and feel that they appreciate my business. I never felt this with other banks. At the Faunce Corner Rd. branch in Dartmouth the staff is simply amazing. Love banking there.
josefragata
Aug 31
Opening an account
I opened an account and had a very nice and friendly person help me.
Gilberte
Aug 31
I opened a CD account
I opened a CD account
I was taken care of punctually and courteously.
The transaction was handled professionally
and in a comfortable environment
Antonio
Aug 31
teller was very friendly and my…
teller was very friendly and my transaction went very quick
Roland
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