We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Aug 01
I've had nothing but great service from…
I've had nothing but great service from the people I've dealt with
Randy
Jul 31
Fantastic service
Fantastic service! The manager arrived quickly and their delivery was exactly as described, keeping everything safe, comfortable and knowledgeable. Their time was of a great value and the transaction was smooth from start to finish. Looking forward to doing business with them again!
customer
Jul 30
Everyone at this Bank goes above and…
Everyone at this Bank goes above and beyond for there customers.
Arlindo
Jul 30
Krystal lopes was very professional
Krystal lopes was very professional, she was also very knowledgeable and was able too answer all of my questions. I felt very comfortable and am looking forward too doing business with you in the future
Antone
Jul 30
Always have a positive experience when…
Always have a positive experience when I do business with Bank 5. Would recommend the bank to anyone looking for friendly and professional staff.
Michael
Jul 30
I have been a customer of BankFive…
I have been a customer of BankFive since 1974. I have always found all the employees to be very pleasant, professional and helpful.
Peter
Jul 29
Bank five staff is always welcoming
Bank five staff is always welcoming, friendly and professional. I have been a customer for over 40 years. I would say that speaks for your service.
Customer
Jul 29
The communication was very good
The communication was very good.
The service was very good also.
Genya Lyons
Jul 28
AJ makes it always seamless whether in…
AJ makes it always seamless whether in person or online. I’m a fairly new customer and am quite pleased.
Ann
Jul 28
The bank representative helped me set…
The bank representative helped me set up my savings account and added money to my other account. She answered all my questions including ensuring that my PIN number was changed correctly.
Cynthia
Jul 24
Manager was very helpful and…
Manager was very helpful and professional and l would recommend family and friends to go there
Anna
Jul 23
The person who waited on me understood…
The person who waited on me understood what I wanted and was able to give me what I needed
Leonard
Jul 23
Old fashioned customer first approach…
The Bank Five team made an otherwise difficult process much easier to navigate… I actually had two unrelated issues playing out simultaneously and instead of sending me off on wild goose chases, they managed both issues with understanding and thoughtful awareness.. It’s refreshing to work with such an efficient and professional team!!
Mike A.
Jul 22
Very satisfying with my recent…
Very satisfying with my recent experience with Bank5 staff.
Arlene
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