We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Oct 13
I have never had any issues with bank5
I have never had any issues with bank5, and I have been a customer for over 30 years
David
Oct 13
Knowledgeable, professional and friendly
I am a customer of Bank5 for over forty years. My recent banking experience was handled in a professional manner. All of my questions were answered to my satisfaction. Thank you for your excellent service.
Elizabeth
Oct 09
The personnel are always prepared and…
The personnel are always prepared and friendly to work with!
Cathleen
Oct 09
Been a customer for over 20 years and…
Been a customer for over 20 years and always been satisfied
Ann
Oct 08
I’ve never had any issues with Bank5
I’ve never had any issues with Bank5. I recommend this bank to anyone who needs it!
Alzira
Oct 08
Always pleasant and helpful staff.
I always have great visits and experiences at Bank5. No complaints at this time 👌
Joseph
Oct 08
The girls at president avenue are very…
The girls at president avenue are very helpful and pleasant.
Charlene
Oct 08
Good follow-up / prompt to reply to my…
Good follow-up / prompt to reply to my request to review for best terms and rates …
Pedro
Oct 07
Carla was awesome
Carla was awesome. She assisted me to open a burial account. She was so helpful.
A million thanks!
Marylen
Oct 07
Jared in swansea has always been…
Jared in swansea has always been helpful and friendly. The staff in swansea is great.
Donna
Oct 06
Excellent service and hours
I like that I was able to call on a Saturday afternoon and have my questions answered.
GUINEVERE MOORE
Oct 02
I do business in several branches
I do business in several branches, and the tellers in each branch are professional, and courteous.
Mr John Conforti
Sep 30
Everything was quik and easy
Everything was quik and easy. The gentleman that helped me was great.
Walter Galanek
Sep 30
5 star experience
Susan was a great help, she went above and beyond what I expected
Christopher
Sep 30
Great company and great support…
Great company and great support whenever there is an issue or question.
Cory
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