We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Jun 19
Representative was a pleasant and…
Representative was a pleasant and service was outstanding. Ty
Jean
Jun 18
They are very helpful they answer all…
They are very helpful they answer all questions that we ask they are great
Very friendly. Staff and Customer service are also very nice.
Deborah
Jun 18
The Fairhaven branch is always very…
The Fairhaven branch is always very helpful and friendly
Walter
Jun 18
I set up a new account quickly and…
I set up a new account quickly and easily. Great staff! We’re longtime customers.
Gary
Jun 17
Manizha's prompt response and patients…
Manizha's prompt response and patients with me through my loan application procress.
Jennifer Demeo
Jun 16
I called to find out about an annuity
I called to find out about an annuity. The rates were great. I have one already and wanted to added to it. The call back was quick I got an appointment within a few days
EDWARD MALLOY
Jun 16
I was very stressed out regarding the…
I was very stressed out regarding the Venmo transfer, and my representative made me feel understood and reassured that it would be taken care of. And within a day it was. I am grateful.
Greta
Jun 12
Very Professional
The experience has been professional and made as easy as possible. I have been well informed and communicated with.
Patricia
Jun 11
BANK5⭐⭐⭐⭐⭐
Bank 5 is always TOP-NOTCH......no matter which branch I go to.........or if it is Drive-Thru or in-person in the Lobby.
Rui
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