We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
May 06
Melanie was very helpful and my…
Melanie was very helpful and my questions were all answered and my problem was solved.
Sandra Teixeira
Apr 30
Cynthia was very helpful
Cynthia was very helpful and informative regarding our issues!!
Edward
Apr 23
Super quick customer service and really…
Super quick customer service and really nice and friendly would most definitely recommend to friends/family
Wilberto
Apr 15
Called about not being able to access…
Called about not being able to access account. Woman I spoke with emailed me the tax document I needed. She was very quick and efficient!
Susan McGarry
Apr 15
The operator was very friendly and…
The operator was very friendly and helpful. Helped me without compromising my info.
Dale
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