We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Sep 29
The person that helped us was…
The person that helped us was phenomenal. We were not rushed. All our questions were answered. A very good experience all round.
Jane
Sep 23
Sara was absolutely great at Bank 5
Sara was absolutely great. She was kind, helpful, very efficient and had great customer service. Definitely recommend.
KM
Sep 23
The simplicity and courtesy from the…
The simplicity and courtesy from the associates
Richard
Sep 23
Everyone I talked to were very helpful…
Everyone I talked to were very helpful and friendly considering that I was anxious about two fraud transsaction on my checking account ...ended up getting my money returned to my account in 5 days !!!
Otilia
Sep 19
Always friendly and efficient customer…
Always friendly and efficient customer service!
Maria
Sep 15
Lovely lady walked me through the…
Lovely lady walked me through the process of renewing cd online
Cynthia
Sep 10
I’ve been with this bank for 25 years
I’ve been with this bank for 25 years. They’re always friendly and helpful. Highly recommend!
Tracy
Powered by
