BankFive Reviews

Read what our satisfied customers are saying about their experiences with BankFive.

Review us on Trustpilot

We care what our customers have to say.

Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.

And don't forget to leave your own review!

Jul 24

I received information that I needed in a pleasant and informative manner

Christine

Jul 24

Absolutely 💯. Understanding, accommodating, kind while efficiently right on top of things. Incredible.

Melissa

Jul 23

The person who opened my accounts was very professional, and understanding. She explained Everything well

Kathleen

Jul 22

All questions answered professionally.

Gilda

Jul 21

Everybody friendly quick and very helpful with all my needs

Ronald

Jul 20

The bank staff is always kind and considerate.

Joseph

Jul 20

excellent service

MIke Medeiros

Jul 20

Tellers and other bank personnel ALWAYS there to help. Courteous and friendly service. Never had a problem with anyone associated with the bank. Top notch first rate service --just the way it should be.

August

Jul 20

Always pleasant. Hard working .will always be a member. Ty

Wayne Collins

Jul 20

Always a pleasant experience at the North Dartmouth Branch due to a great manager - Fran Oliveira and all the customer service staff.

Carol

Jul 20

I've been with bank 5 for about 15 years. I have always received great service. They have warned me of possible upcoming scams to keep my information secure.

Kenneth

Jul 19

Pleasant and efficient service.

Maria

Jul 19

Very helpful

Maria

Jul 18

A. J. at the Dartmouth branch was very helpful in assisting me with a VA form required by the VA for my Mom to continue her benefit. He was pleasant and professional as usual.

Elizabeth

Jul 17

Patient and helpful

Jul 16

The service provided is excellent

Aldo

Jul 16

THE WARM WELCOME AND FRIENDLINESS OF THE STAFF WAS AMAZING

Thaddeus Yona

Jul 16

Paying attention to what your needs are and answering all your questions honestly

Russ

Jul 16

My questions ND concerns were taken care of

Carol

Jul 16

They helped me fix my account by reopening a new account

Richard-