We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Sep 30
Everything was quik and easy
Everything was quik and easy. The gentleman that helped me was great.
Walter Galanek
Sep 30
5 star experience
Susan was a great help, she went above and beyond what I expected
Christopher
Sep 30
Great company and great support…
Great company and great support whenever there is an issue or question.
Cory
Sep 30
the woman that helped me was Jessica
the woman that helped me was Jessica. she was manager for the day. She was so very helpful in so many ways and she knew what she was doing. Her help that day was invaluable to me and her attitude was invaluable.
Mary Ann
Sep 29
Extremely helpful and reliable service.
Extremely helpful and reliable service.
Brianna Medeiros Alfonso
Sep 29
The person that helped us was…
The person that helped us was phenomenal. We were not rushed. All our questions were answered. A very good experience all round.
Jane
Sep 23
Sara was absolutely great at Bank 5
Sara was absolutely great. She was kind, helpful, very efficient and had great customer service. Definitely recommend.
KM
Sep 23
The simplicity and courtesy from the…
The simplicity and courtesy from the associates
Richard
Sep 23
Everyone I talked to were very helpful…
Everyone I talked to were very helpful and friendly considering that I was anxious about two fraud transsaction on my checking account ...ended up getting my money returned to my account in 5 days !!!
Otilia
Sep 19
Always friendly and efficient customer…
Always friendly and efficient customer service!
Maria
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