We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Apr 03
The staff was great and easy to work…
The staff was great and easy to work with and so helpful.
George
Apr 02
The teller who served me was very…
The teller who served me was very pleasant and professional..
Great experience
Vc
Victor
Apr 02
Unnecessary fraud alert on debit card
Both counter bankers were able to find why my debit card was not working. I had a fraud alert for a small amount that had appeared in February.
They were very diligent in figuring out why my normal charges were declined.
Cora
Apr 01
The customer service in Somerset branch…
The customer service in Somerset branch is exceptional. They all go above and beyond to help with all my banking needs.
Michael D. SYPKO
Apr 01
Great transaction!
The staff I was connected to were very helpful and professional in ccomplishing my goal.
Rommel Valeros
Mar 31
I’m just very satisfied doing business…
I’m just very satisfied doing business with Bank5 and I’ve also recommended the bank to many of my clients.
Thank you 😊
Antonio Alberto
Mar 31
Haliee Cabral at the Dartmouth Ma
Haliee Cabral at the Dartmouth Ma. branch was amazing in the effort and time she put in to help me out. She was thorough and genuinely concerned about solving my issue
Ron Emond
Mar 28
Very quick replacing my debit card that…
Very quick replacing my debit card that was compromised!
Roland
Mar 25
Fantastic!!!
Fantastic!!!! Crystal is the greatest. She was so accommodating helping me open a new account. And I have gone back to ask her questions a few times since. And she is always generous with her time. Give her a raise lol.
David
Mar 25
HELOC
Our experience with both Christina who is the branch manager and Alycia Clark was easy and quick. They both did an outstanding job!
Linda Hough
Mar 25
Bank 5 Team Is Great
The whole team at Bank 5 made my house buying process a breeze! Would definitely recommend to friends and family! They were extremely helpful throughout the whole process, I was very clueless when we first started house shopping and the team helped me out a lot.
Brian
Mar 24
Great costumer service and very…
Great costumer service and very professional staff. They treat people like family. Very happy with all my banking experience with them. Thank you.
Jose
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