We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Aug 13
Very courteous teller
Very courteous teller, a great experience. All questions answered and thoroughly explained. Thank you!
Diane Mattos
Aug 12
Very helpful and addressed my situation…
Very helpful and addressed my situation with concern and professionally.
Mary
Aug 12
The virtual customer service team did a…
The virtual customer service team did a great job helping to change my address when the online form was not functioning properly.
Meredith
Aug 12
Excellent Service
Excellent Service. Lynn Motta is the best banker around!
Constantine Zachariadis
Aug 08
Bank Five in Dartmouth
Came in to Bank Five in Dartmouth to apply for a Heloc. AJ & Hailee were an absolute pleasure to work with when it came to assisting me with my application in a timely manner. Would definitely recommend visiting the Dartmouth branch!!
Susan
Aug 07
Customer service is fantastic!
Customer service is fantastic!! Cyber Security is bar none, imo! They're on top of it, for real 💯. Been with Bank5 thru many different yrs & names yet it's always been excellent. Proud to be a part of the Bank5 "family" & plan to be for yrs to come! Ty!!
Kevin
Aug 07
The people are very friendly always…
The people are very friendly always greet you with a smile
Ana
Aug 05
Always a great experience
Always a great experience, friendly knowledgeable employees, a reflection of the hard working management
Mike Hamilton
Aug 01
I was able to accomplish all my tasks…
I was able to accomplish all my tasks without any hassles promptly
John
Jul 31
Did my online banking quickly and with…
Did my online banking quickly and with friendly, helpful customer service
Claire
Jul 31
The representative listened to me to…
The representative listened to me to determine what I needed to do to accomplish my task.
David
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