BankFive Reviews

Read what our satisfied customers are saying about their experiences with BankFive.

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We care what our customers have to say.

Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.

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Jul 04

Went to make a ATM withdrawel Machine was down. Went to walk into the branch and the employee saw me. She informed me that there was no ATM inside at this branch,and she would help me at the drive thru. She even made sure what account I wanted to withdraw from.

Ann Marie Marchand

Jul 03

Kind, friendly, pleasant with no issues

Bruce

Jul 03

Fast and efficient especially when you're in a hurry!!!

Val

Jul 02

Great staff.

Thomas

Jul 02

Great customer service especially at the county street branch. Have done my banking with them for over 20years and hope to continue.

Holly

Jul 02

Good communication

JED COHEN

Jul 01

Walking into a branch, knowing you’re not just another number, everyone greet you and helps with whatever you need

Michael

Jul 01

Bank Five Great Bank Institution their customer service goes out of way to help their customers. Their top notch & very trustworthy with Your concerns & your finances.

Stan

Jul 01

Professional and courteous!

Regina Oliveira

Jun 30

Very friendly staff. Nichole Macedo made everything very simple and hassle free.

Kevin

Jun 30

The speed of taking care of the issue i have was amazing

Esayas

Jun 30

Bank 5 customer service is so polite, respectful and helpful. I wouldn't choose another bank

Walter

Jun 26

They are always informed and very helpful. Also every time I am there they are very polite and cheerful

Carolyn Connell z

Jun 26

very quick, easy and accurate

Louise

Jun 25

Wonderful staff is available whenever needed. Prompt, reliable service.

Deborah AVant

Jun 25

The Express staff is top tier. I go on Sundays. They are always very busy. I usually need the coin machine for my deposit. Very efficient and incredibly friendly team

Michele

Jun 25

Cashier was very helpful and understanding

Maria

Jun 25

As always I have a good experience. Staff are great and treat me with respect and I reciprocate. Feel like a family.

Paula

Jun 25

They showed me the solution right away.

Liam

Jun 24

The staff at the Fairhaven branch are so helpful and pleasant to work with.

Linda