We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
May 29
Outstanding Staff
I went to the New Bedford Bank Five on Acushnet Ave. and the place was packed and the staff was short handed. The staff was working as fast as possible and multi-tasking in a very stressful environment. Shout out to Lumenia Brito, Lisa and Maria for their outstanding service!
Wayne
May 29
bank visit
Wonderful tellers with attention to details. Smiles and hello and goodby always forthcoming just make it so much better.
Robert
May 29
The lady was very professional and…
The lady was very professional and quick at doing her job
Albert
May 23
Working with Ana was the greatest gift
Working with Ana was the greatest gift. I was a difficult client because of my nerves. Ana held my hand through the process with incredible exptertise and kindness. After this, I will never work with anyone other than Ana at Bank Five
cheri couillard
May 23
A very warm welcome and in less than 2…
A very warm welcome and in less than 2 minutes, the manager was available for me. In less than 45 minutes she managed to set up my account, hand me and my wife, our debit cards and all the necessary paperwork.
Dieudonne
May 20
Everyone listened to what I was saying
Everyone listened to what I was saying. After our conversation they formulated the solution and resolved the problem! Thank you!! JFL
Joseph
May 20
The staff is friendly efficient and…
The staff is friendly efficient and always courteous. I am a true believer in good customer service and that is important.
I also was in banking for 45 years and will continue banking with bankfive
Lomelia Borges
May 16
Bank Branch assistant Liz was…
Bank Branch assistant Liz was personable, professional and very helpful with managing my banking needs.
Nancy
May 16
The banker was excellent
The banker was excellent. Very patient and great explanation
Evenson
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