BankFive Reviews

Read what our satisfied customers are saying about their experiences with BankFive.

Trustpilot
Nov 22
Good
A good experience
Jonathan
Trustpilot
Nov 18
Helpful and caring staff
The staff is always so kind and helpful, showing me all the ways to bank easily!!
Cheri
Trustpilot
Nov 17
Someone tried to cash a fake check and…
Someone tried to cash a fake check and bank spotted it before it went through.
MS
Trustpilot
Nov 17
Excellent service
Excellent service , good communication
Wilson
Trustpilot
Nov 16
Customer Experience
All customer service and branch staff were very helpful and were quick to respond.
Paula
Trustpilot
Nov 15
Good service
Good service and sole everything we need for
Tim
Trustpilot
Nov 11
Awesome service
Awesome service
Jessica Latinville
Trustpilot
Nov 10
I'm with Bank 5 for 23 almost 24 years…
I'm with Bank 5 for 23 almost 24 years and I couldn't ask for better . Great service , great people 👍
Lucia
Trustpilot
Nov 10
The staff knows me by name
The staff knows me by name. I always get the VIP treatment. There is no other of the bank that I have been involved with that was as wonderful as Bank 5 is. (Shaws plaza North Main St.)
M Zelia
Trustpilot
Nov 10
The representatives were very polite…
The representatives were very polite worked as a team and greets you with a smile.
Ramona
Trustpilot
Nov 10
The bank personnel were very helpful…
The bank personnel were very helpful and I enjoy being a customer of bank 5
Dean
Trustpilot
Nov 10
Always so polite and friendly!
Always so polite and friendly!
Mark
Trustpilot
Nov 10
Friendly
Friendly, quick and professional.
James
Trustpilot
Nov 10
Outstanding customer service.First thing I noticed as I walked…
First thing I noticed as I walked through the door, very busy, but I was greeted and asked “how can we help you?” This impressed me because I needed to speak to someone in customer service. I was directed to have a seat and Did not wait very long for someone to assist me. Branch manger was very personable. Thank you for the wonderful bank experience.
Emily
Trustpilot
Nov 09
Thanks for your help
Thanks for your help
Jose
Trustpilot
Nov 03
EcExcellent service employees are great
Excellent service employees are great
Robin Furtado
Trustpilot
Nov 02
"Where everybody knows your name"
There is no better feeling than walking into this branch and having everyone greet you by name and with smiles 😊 the transactions are seemless. Very professional with just the right touch of personal.
Michael Cordeiro
Trustpilot
Nov 02
Leah made the whole mortgage process…
Leah made the whole mortgage process easy! She was a pleasure to work with.
Bruce
Trustpilot
Nov 02
Trust your Banker
Trust in your banker she/he has the experience.
Rebecca
Trustpilot
Nov 02
Good customer service for .
Good customer service for .. all questions were answered and issues were resolved correctly!
Raghu
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