The best bank ever

Advocate was friendly and informative !!!

Smooth and easy. Great customer. Service.

Great customer service

simple and pleasant

Easy to deal with and very professional.

Excellent Customer Service.

Efficient and professional help.

Great costumer service

Called about not being able to access account. Woman I spoke with emailed me the tax document I needed. She was very quick and efficient!

The operator was very friendly and helpful. Helped me without compromising my info.

I would recommend to my family and friends if needed a bank

We have banked with BankFive for 38 years. Everyone has always been very friendly and helpful, in person, online chats, or phone calls.

Cheerful atmosphere.

The lady that help me was very helpful and completed the paperwork I asked for..

The staff is always professional and pays extreme attention to detail and the products I am looking for.

Very nice and helpful and answer everything the was asked

After a breach and hacking of our home internet , we were gifted with the fact of ALL our home financial scene had to be changed . This included banks , CC etc… From the first time we contacted Bank 5 with our situation, they went into action . Everything was shut down , new debit cards in mail , reassignment of all our accounts was done and the best part, the pleasantness and compassion it was done with . Over a week of making sure we were set-up with the proper numbers in the right places and the security that was shown to us , we were very much at ease . No Long waits on the , all the right questions and answers were touched upon . The follow up on us to make sure we had made a substantial payment w our new account , 2 associates called us within 2 minutes to make sure it was us not the scoundrels after our hard earned assets again . Hats 🎩 off to all involved. We live far away from Fall River and still bank with Bank 5 . We have been with the institution between us 2 for over 90 years. Thank You for Everything P & B

Kind, polite, and helped me solve all my problems.

Customer service was very helpful and professional