Mar 12
Someone compromised my work account and tried to change my Direct Deposit. Bank 5 rep really helped and also got all my information up to date! Some information was from 1986!
Donna Gagne
Mar 05
Great and pleasant representative
Nancy
Mar 05
Steve was great! Looked into my question and got back to me that same day, even though it was a Saturday. Helpful and friendly.
He is an asset to your bank!
(No pun intended. 😁)
Louise
Mar 04
Lisa and Jennifer came to my rescue and within minutes hade my problem taken care of to my satisfaction thank you for your expertise George
George
Mar 04
Customer service rep was extremely helpful and knowledgeable
Lisa
Mar 04
Staff knew exactly what I wanted and directed me to the correct person quickly. Staff was knowledgeable, friendly, and responded appropriately.
Phil Iacobacci
Feb 28
I was very happy with the way. My fraud charges were handled. People were so helpful and I really appreciated it.
Donna Cummings
Feb 26
That your staff was very helpful and courteous
Dennis
Feb 26
Highest level of customer service
Excellent management and team always ensuring that one feels like a valued customer
Pedro
Feb 25
The rep was fully engaged and courteous throughout. Solved the issue in short time.
Neal
Feb 25
The staff was great at helping me solve a issue that came up with my account he walked me through what I had to do
Pamela
Feb 25
They are very kind, and helpful and care a great deal for their customers and helping to invest and build I love bank 5 it's the only bank I ever had.
Stephen
Feb 19
The representative was very clear about why he was calling, he patiently waited while I checked my account. He was very friendly and polite. Very good customer service skills.
Paula
Feb 19
Truly cared
David
Feb 18
She understood what I needed and explained to me why I did not need interest on checking and savings for taxes because it was under 10$
robert costa
Feb 18
FAST, INFORMATIVE ACCURATE SERVICE
Douaa
Feb 18
I called for information abut making a deposit through the mail. The customer service person knew the procedure right away and gave me all the pertinent information.
Brenda
Feb 18
Great bank, professional, informed and pleasant contact people. Very satisfied customer.
John R Griffin
Feb 11
Customer service is excellent! Always hear a smile in everyone's voice. Always willing to go above and beyond to help. Fastest replacement card service ever. I live in NY but refuse to change banks as their service is amazing for the past 25 yrs
Gabrielle
Feb 11
Prompt and efficient service.
Daniel Carter
