Oct 17
The person I dealt with had a lot of patience and was very helpful in getting my issue resolved.
Maria
Oct 17
Great customer service as the person listened to my requirements and resolved it quickly.
Daniel
Oct 15
Always there to help me when needed. Staff is always friendly and knowledgeable.
Kylee
Oct 14
Just opened an account. So helpful and informative about all the programs and incentives that the bank offers. Several days later I had an issue with my card and I was assisted immediately and the staff are very knowledgeable and friendly. They know most clients by first name basis. Very welcoming!
SA
Oct 14
The initial call recipient was extremely helpful and got me in contact with the exact person I needed.
She was helpful and polite!
The person who assisted me with my concern was also very helpful, and resolved my online banking issue.
Randi
Oct 14
The people from the bank was very good.
Marcelo
Oct 14
The gentleman who helped me was extremely helpful.
Jonathan
Oct 07
The CSR answered my questions quickly. Had my account info quickly.
William
Oct 07
My request was accepted and facilitated seamlessly, professionally and courteously.
Thank you Branden Miller
Elena
Oct 07
Love Bank 5! Excellent customer service, always professional, courteous, and kind. 💜🏦💜
Mary A.
Oct 06
Very helpful people with the ability to do the job correctly. Friendly as well.
Thomas
Oct 05
BankFive provided an interest-free loan to my partner and me so we could afford to have an energy-efficient heat/hot water system installed through RISE. I'm extremely grateful for this loan and am pleased to have reimbursed BankFive in total. The customer service representative answered my questions courteously and professionally, and I appreciate that.
Michael
Oct 01
My concerns with my account were answered and taken care of on the phone.
Edmond
Sep 30
I'm grateful to all the kind workers who have been patient to me since this is all new for me even when I'm asking constant questions or get confused on something they take time to explain it so I understand better and remain patient when I try to get myself organized so thank you to everyone at bank 5
Katherine
Sep 30
Great help and very quickly I may add
David
Sep 29
Veronica medeiros was an angel. I unfortunately was in an medical emergency situation stuck abroad with a dislocated hip and because I had no access to my savings account to transfer money to checking account she was able to do it so I could purchase a wheelchair to get home via regular flight. I can not thank her enough and I am so appreciative or her kind help in this situation. Please bank five....she deserves to be recognized🙏🏻💗
Kelly Henry
Sep 24
Customer service was great
John
Sep 23
Quick to connect to an agent and resolved my issue quickly!
Jessica
Sep 23
Rep was very professional and helpful.
Jose
Sep 23
Very pleasant and understanding ..
Janet
