Nov 22
A good experience
Jonathan
Nov 15
Good service and sole everything we need for
Tim
Nov 01
they answered all my questions and helped out a lot i didn't know how to get checks
Myka
Nov 01
The bank resolved my issue immediately to my satisfaction and could not have possibly been any nicer about it.
Peter Allen
Oct 31
Friendly staff
Thomas
Oct 24
THE CUSTOMER SERVICE DEPARTMENT ANSWERED THE PHONE QUICKLY. THE REPRESENTATIVE WAS FRIENDLY & ADDRESSED THE SITUATION PROMPTLY. I HAVE FULL CONFIDENCE IN BANK 5, DUE TO THE FACT THAT THEY EXERCISE STRICT MEASURES WITH SECURITY CHECKS, TO VERIFY IDENTITY ALSO.
ALLAN ROSS
Oct 20
Good cooperation and thorough
Phyllis
Oct 18
It was very nice talking to someone who can help and answer a critical question like mine, even though it was not her department the person I spoke with was able to get the answer quick.
Thank you
Abed
Oct 14
I called to ask about my mobile app deposit. Got the answer I needed. Agent was polite and knowledgeable
Diane Allen
Oct 14
I have been doing my banking with BankFive now, for many years, and I have to say that I am very pleased. The service, be it by phone, online, by the drive-thrus, or in the bank lobby itself, has always been a pleasant experience, and always with courtesy, efficiency and professionalism.
Rui
Oct 13
Very quick, easy, and professional...would recommend...
James Kelley
Sep 29
I called to reactivate telephone banking. The person I spoke with was very knowledgeable and helped me through the process. She was polite and courteous.
Susan
Sep 29
I made a mistake and deposited funds in the wrong account. Maria took care of transfereing the funds to the right account.
Mark
Sep 28
They explained everything to there best ability and helped awesome service
Nikko
Sep 21
Believe it was on the 19th of September with Lorraine she was so personal and helpful. Helped me get back to telephone on line banking . Customer service has been so great and helpful!
Margaret
Sep 20
John made the wire process for my closing in NC extremely easy.
Gerald
Sep 20
Pleasant and helpful
Magi
Sep 20
Great help. I appreciate it very much. Kind and patient too.
Amy
Sep 17
Staff are polite and professional, I am amazed by their attention
Rory Nibley
Sep 07
I found that whoever I spoke to was very pleasant,professional,kind and understood my question entirely,we need that in the world now for no one seems to share their smile anymore so Thank You
Connie Garrafa
