Awards & Recognitions

We Strive to Make a Positive Impact and Are Honored to Be Recognized.

At BankFive we are proud to be recognized for our commitment to the communities we serve, and the values we hold dear. Below are some of our recent accolades.

BankFive Awards & Recognitions

Named one of 2022 and 2023's Top 100 Women-Led Businesses in Massachusetts by The Women’s Edge, in partnership with The Boston Globe
Recognized as a Top Charitable Contributor in Massachusetts at the Boston Business Journal’s 2022, 2023 and 2025 Corporate Citizenship Awards
Named one of the 2024 Top Places to Work by The Boston Globe.
Named a 2024 Diversity, Equity, and Inclusion Champion by The Boston Globe
BankFive Mortgage Loan Officer Susana Neves-Coito recognized as a 2022 Top Loan Originator in the South Coast, Cape, and Islands by Banker & Tradesman
Rated a 5-Star Bank by Bauer Financial
Named one of the 2023 Best Places to Work by the Boston Business Journal
Named a Best Places to Work in Rhode Island 2023, 2024 and 2025 winner by Providence Business News
Voted Best Bank in the 2025 SouthCoast Community Choice Awards
2025 Boston Business Journal Corporate Citi

More about BankFive

Oct 23

Rep very helpful in resolving my problem over the phone.

Melissa K

Oct 21

Amber Lecuyer was professional and prompt notifying us of an inactive account and then sending me Docusign form

E A Waring

Oct 21

Great communication! Super friendly!

Joao Afonso

Oct 17

I have been with Bank 5 at least 20 years and I never had a problem you a great people to work with and you are a great company I would recommend use to my friends and family

Roxanna

Oct 17

The person I dealt with had a lot of patience and was very helpful in getting my issue resolved.

Maria

Oct 17

Customer care person was very helpful and pleasant.

Cynthia

Oct 17

Great customer service as the person listened to my requirements and resolved it quickly.

Daniel

Oct 16

Great customer service! I love working with a small bank that can help me when I need the help.

Neal

Oct 16

Renee F. at the Somerset location is always going above and beyond to provide exceptional service. Not only did she provide a good experience during account opening, but also assisted me with a problem I was having about a week later. Thank you for easing my worries and always working towards a solution, Renee!

Sierra

Oct 16

I was at the South End Branch to open a new CD. The women who helped me was very professional and friendly.

Louise

Oct 15

Always there to help me when needed. Staff is always friendly and knowledgeable.

Kylee

Oct 14

Just opened an account. So helpful and informative about all the programs and incentives that the bank offers. Several days later I had an issue with my card and I was assisted immediately and the staff are very knowledgeable and friendly. They know most clients by first name basis. Very welcoming!

Oct 14

The initial call recipient was extremely helpful and got me in contact with the exact person I needed. She was helpful and polite! The person who assisted me with my concern was also very helpful, and resolved my online banking issue.

Randi

Oct 14

Finally a competent, professional team to work with on my HELOC!

Mark Knapp

Oct 14

The gentleman who helped me was extremely helpful.

Jonathan

Oct 14

I have been with this bank for 45 years. Their customer service is the best. friendly managers and tellers. I mostly deal with the Dartmouth branch. The main branch has good customer service always ready to help me

Gail Lopes

Oct 10

They were very pleasant and helpful.

Vivian

Oct 10

The assistant manager was very helpful with our organization needs and was extremely professional and assisted us in completing the needed documents

Russell

Oct 09

Answered all my questions

Bertha

Oct 09

Friendly bank teller, no waiting

Rob

BankFive News

October 23 2025

BankFive —

News

BankFive First Vice President Voted onto Board of United Way of Greater New Bedford

Andrea Rodrigues has more than 20 years of experience in communications and marketing, and a passion for serving her community.

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October 9 2025

BankFive —

News

BankFive Executive Wins Rhode Island Bankers Association Women & Allies Award

Senior Vice President and Chief Human Resources Officer, Christina Johnk, was honored by the Rhode Island Bankers Association with the 2025 Women and Allies award.

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Branch Manager of President Avenue, Carla Rollocks

October 2 2025

BankFive —

News

BankFive Appoints Carla Rollocks as Branch Manager

BankFive welcomes Carla Rollocks as new Branch Manager of President Avenue location in Fall River.

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