Awards & Recognitions

We Strive to Make a Positive Impact and Are Honored to Be Recognized.

At BankFive we are proud to be recognized for our commitment to the communities we serve, and the values we hold dear. Below are some of our recent accolades.

BankFive Awards & Recognitions

Named one of 2022 and 2023's Top 100 Women-Led Businesses in Massachusetts by The Women’s Edge, in partnership with The Boston Globe
Recognized as one of the Most Charitable Companies in Massachusetts at the Boston Business Journal’s 2022 and 2023 Corporate Citizenship Awards
Named one of the 2024 Top Places to Work by The Boston Globe.
Named a 2024 Diversity, Equity, and Inclusion Champion by The Boston Globe
BankFive Mortgage Loan Officer Susana Neves-Coito recognized as a 2022 Top Loan Originator in the South Coast, Cape, and Islands by Banker & Tradesman
Rated a 5-Star Bank by Bauer Financial
Named one of the 2023 Best Places to Work by the Boston Business Journal
Named a Best Places to Work in Rhode Island 2023, 2024 and 2025 winner by Providence Business News
Voted Best Bank in the 2025 SouthCoast Community Choice Awards

More about BankFive

Sep 17

The person was pleasant and took care of my problem.

Mary Duperre

Sep 16

The agent was quick to resolve the problem and explained the process, so it was quick and easy.

Daniel Rose

Sep 16

Very very happy and customer service was great.

Joel

Sep 12

The employees are very friendly and helpful.

Julie

Sep 11

Any branch I have gone to for bank five amazing tellers very nice employees

Linda

Sep 11

Excellent!!

Genoveva

Sep 11

Had a great experience with BankFive. The staff was professional and the transaction was quick.

Lisa

Sep 11

I was trying to open online banking on my money market and get my debit cards printed and was having trouble with the equipment but an office manager Annabella Doyon helped me my wife work it out got us up and running with cards in hand I am very impressed I would like to continue working with Annabella in the future, thank you

PaulS

Sep 10

Hailey was awesome to work with

Stephen Jeffrey

Sep 10

The customer service representative confirmed my suspicions about a fraudulent call I had received. She reassured me that my account was secure. Very professional.

Joanne

Sep 09

Experienced an issue with my account. IMMEDIATELY corrected!! Very helpful bank employee!

Lorraine

Sep 09

The young woman that waited on me is a Asset to Bank Five.

James

Sep 04

Good job.I received great service with my banking.

Russell

Sep 04

Ashley, a long with the team at County Street branch is always responsive and helpful. Thanks again for always providing terrific service!

Stephanie

Sep 02

Drive through check cashing was quick.

Helen

Sep 02

l've been a customer of BankFive for several years, and I'm consistently impressed with their service.The staff at my local branch are always friendly,patient, and knowledgeable.

Duncan T.

Aug 31

I enjoyed working with Hailee Cabral completing the closing of my HELOC. She was very professional and informative. She explained everything and answered all my questions pertaining to my needs. I would recommend her and Bank Five to all my family and friends for their financial needs.

Susan

Aug 30

I had an amazing experience all thanks to my awesome loan officer Miguel and his team. I would recommend everyone to use his services because he goes above and beyond and his expertise level in the field is unmatched. From the beginning of the process to the closing day, Miguel and his team made sure everything went smoothly on the loan and always had amazing communication. Highly highly recommend.

Abe

Aug 27

Everyone was very helpful kind and courteous

Lori

Aug 27

Linda Pamploma helped me with a precarious situation. Very helpful, calming and kind.

Linda

BankFive News

July 22 2025

BankFive —

News

BankFive Welcomes New Branch Manager for Dartmouth and Fairhaven Locations

BankFive announces the new addition of Cristina DoBem as a Branch Manager for the bank’s Dartmouth and Fairhaven locations.

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Renee Roberts, Stephanie Primo-Simons, and Sonia Medeiros

June 25 2025

BankFive —

News

BankFive Celebrates Prestigious Wins in Residential Lending

BankFive is proud to announce that it has recently been recognized for its continued excellence in lending services with two residential lending awards.

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May 23 2025

BankFive —

News

BankFive Donates $25,000 to the Veterans Association of Bristol County

The donation will support the expansion of a new building at the Veterans Association.

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