Awards & Recognitions

We Strive to Make a Positive Impact and Are Honored to Be Recognized.

At BankFive we are proud to be recognized for our commitment to the communities we serve, and the values we hold dear. Below are some of our recent accolades.

BankFive Awards & Recognitions

Named one of 2022 and 2023's Top 100 Women-Led Businesses in Massachusetts by The Women’s Edge, in partnership with The Boston Globe
Recognized as a Top Charitable Contributor in Massachusetts at the Boston Business Journal’s 2022, 2023 and 2025 Corporate Citizenship Awards
Named one of the 2024 Top Places to Work by The Boston Globe.
Named a 2024 Diversity, Equity, and Inclusion Champion by The Boston Globe
BankFive Mortgage Loan Officer Susana Neves-Coito recognized as a 2022 Top Loan Originator in the South Coast, Cape, and Islands by Banker & Tradesman
Rated a 5-Star Bank by Bauer Financial
Named one of the 2023 Best Places to Work by the Boston Business Journal
Named a Best Places to Work in Rhode Island 2023, 2024 and 2025 winner by Providence Business News
Voted Best Bank in the 2025 SouthCoast Community Choice Awards
2025 Boston Business Journal Corporate Citi

More about BankFive

Oct 09

Everything went well and it’s was very smooth.

Edwin

Oct 08

Came to open an account and Sara was super helpful! Thank you!

Stephanie

Oct 07

The CSR answered my questions quickly. Had my account info quickly.

William

Oct 07

Love Bank 5! Excellent customer service, always professional, courteous, and kind. 💜🏦💜

Mary A.

Oct 06

Very helpful people with the ability to do the job correctly. Friendly as well.

Thomas

Oct 05

BankFive provided an interest-free loan to my partner and me so we could afford to have an energy-efficient heat/hot water system installed through RISE. I'm extremely grateful for this loan and am pleased to have reimbursed BankFive in total. The customer service representative answered my questions courteously and professionally, and I appreciate that.

Michael

Oct 04

The folks at the County St. branch are consistently very friendly, patient, and efficient. I always enjoy the experience.

Gerald

Oct 04

Great bank! Made my state switch easy and without a hassle. This helped me focus on my move as I didn’t have to do much to change all my info. Would recommend.

Mike Frank

Oct 04

Fast and great communication

Aiden

Oct 03

Mitch Santos is very good and personable.

Hugo

Oct 02

All the tellers were friendly!

Kenneth

Oct 02

Always a great experience especially at this branch

Tra Oliver

Oct 02

I really don’t have or ever had a problem with Bank Five. No complaints here.

Louis

Oct 02

Have been a customer for many years and have had no issues.

Janet

Oct 02

The branch manager in Somerset was fantastic.

Joseph Correia

Oct 02

I opened up a CD account to get better % on my money and the staff was helpful.

Joan Laskowski

Oct 02

The branch representative was helpful knowledgeable and cordial

Bruce

Oct 01

The individual that helped me was very polite, informative and helpful. Would recommend your institution for any banking needs

Maria

Oct 01

Everything about Jim was helpful! I can’t believe how smoothly the whole process went!!!!

Vicki

Oct 01

They listened my needs. They were very professional and patient. Also very respectful.

James Dormon

BankFive News

Branch Manager of President Avenue, Carla Rollocks

October 2 2025

BankFive —

News

BankFive Appoints Carla Rollocks as Branch Manager

BankFive welcomes Carla Rollocks as new Branch Manager of President Avenue location in Fall River.

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October 1 2025

BankFive —

News

How the Government Shutdown Impacts You

BankFive is committed to supporting our customers through uncertain times. Here’s what you need to know about the U.S. federal government shutdown.

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September 22 2025

BankFive —

News

BankFive President & CEO Nominated for American Bankers Association Board of Directors

The ABA Board will elect board candidates at its annual meeting on Oct. 21 in Charlotte, N.C.

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