Regardless of what my banking needs are on any given day I am always met with professionalism and courtesy. I am always comfortable doing business with Bank 5 and will continue to in the future.
Very good attitude
Excellent as always! Fast, courteous
People are kind friendly and willing to help
Was fast .girl polite and pleasant . Always nice to go inside and see the staff .
The tellers were very focused on making sure that I received exactly what I needed. They were highly effecient & courteous.
I have been a long time Bank 5 customer since I was 20 years old. I am now 59 I moved away to another state in 2017. I have just moved back to MA. I opened a new account with Bank 5 on South Main Street about a week ago. Everyone was sooo nice and professional . Its really great to know like most things in life things usually change and sometimes not for the better. But it's nice to know that things are still just as good as they ever were or even better. I have to say its really refreshing knowing my home town bank is still one greatest in the city. It really is a warm welcome home and makes you feel good. Great Job!
I thought I lost my wallet, Tyler from south main street office was so helpful n when I recovered my wallet business was continued as usual
Great customer service, friendly staff, so helpful and genuinely nice.
I have been a customer of Bank Five for many decades. I have NEVER been dis-satisfied with any situation. In fact, all issues over the years have been handles with complete professionalism and to my satisfaction.
I have been a Bankfive customer for a while
I always get good service.
I only went through the drive thru to make a deposit and that's all simple easy fast
Kyle was very helpful and a pleasure to work with.
Excellent customer service.. quick and easy transactions!
Caroline was great. Very personable, knowledgeable and made us feel comfortable.
Always nice .polite .hard working.
Monica B. was my mortgage loan person from Bank Five and I couldn't have asked for a better person to work with. Buying a house is a big deal and can be very stressful, she was extremely thorough with all explanations throughout the process and made sure I understood the ins and outs of everything being explained to me. Bank Five also had competitive rates compared to some other lenders. Great experience all around. Thank You!
Monica Botelho was very helpful and informative with the purchase of our first home. She was easy to talk to and responded quickly whenever we had any questions. We were very happy with her help and felt like we were in good hands every step of the way
Since my First Phone Call to Monica Botelho Before i even listed my house for sale & the sale of my new house, Monica has been absolutely amazing to work with & went over and beyond to make such a Stressful time so much better, the ONLY Unstressful Part of my whole past 3 months, She's a True Asset to your Bank & Community