Jan 07
Was fast .girl polite and pleasant . Always nice to go inside and see the staff .
Wayne Collins
Dec 29
The tellers were very focused on making sure that I received exactly what I needed. They were highly effecient & courteous.
ClydeB
Nov 30
I have been a long time Bank 5 customer since I was 20 years old. I am now 59 I moved away to another state in 2017. I have just moved back to MA. I opened a new account with Bank 5 on South Main Street about a week ago. Everyone was sooo nice and professional . Its really great to know like most things in life things usually change and sometimes not for the better. But it's nice to know that things are still just as good as they ever were or even better. I have to say its really refreshing knowing my home town bank is still one greatest in the city. It really is a warm welcome home and makes you feel good. Great Job!
BarryCosta
Nov 11
Awesome service
Jessica Latinville
Oct 25
I thought I lost my wallet, Tyler from south main street office was so helpful n when I recovered my wallet business was continued as usual
Doreen Rodrigues
Sep 01
Great customer service, friendly staff, so helpful and genuinely nice.
Jane
Sep 01
I have been a customer of Bank Five for many decades. I have NEVER been dis-satisfied with any situation. In fact, all issues over the years have been handles with complete professionalism and to my satisfaction.
Daryl
Sep 01
I have been a Bankfive customer for a while
I always get good service.
Joan
Aug 11
I only went through the drive thru to make a deposit and that's all simple easy fast
Danielle
Jul 20
Kyle was very helpful and a pleasure to work with.
Kash
Jul 17
Excellent customer service.. quick and easy transactions!
Leslie
Jul 13
Caroline was great. Very personable, knowledgeable and made us feel comfortable.
Katie
Jul 07
Always nice .polite .hard working.
Wayne Collins
Apr 27
Monica B. was my mortgage loan person from Bank Five and I couldn't have asked for a better person to work with. Buying a house is a big deal and can be very stressful, she was extremely thorough with all explanations throughout the process and made sure I understood the ins and outs of everything being explained to me. Bank Five also had competitive rates compared to some other lenders. Great experience all around. Thank You!
Justin
Jan 30
Monica Botelho was very helpful and informative with the purchase of our first home. She was easy to talk to and responded quickly whenever we had any questions. We were very happy with her help and felt like we were in good hands every step of the way
Phill
Jan 03
Since my First Phone Call to Monica Botelho Before i even listed my house for sale & the sale of my new house, Monica has been absolutely amazing to work with & went over and beyond to make such a Stressful time so much better, the ONLY Unstressful Part of my whole past 3 months, She's a True Asset to your Bank & Community
Teresa Dias
Aug 03
Always come the branch on south main street near globe and Christine is always such a delight, and very sweet. It’s my favorite branch to go too. Very professional and great customer service.
Riley
Jul 29
Monica was great she always called us back and helped us with questions that we didn’t know she was great
Jason Correia
Jul 27
Monica C. Botelho was my loan officer she was very gracious and very helpful in my whole endeavor throughout the process of my home mortgage thank you so much Monica for all the help and support.
Felix Imbriano
Jul 01
I had the absolute pleasure of working with Monica Botelho, who helped originate and provide us with the loan for our families home purchase. What I appreciated about Monica, was her honesty, professionalism, loyalty, and knowledge. Not only did she exceed these qualities, but also incredible response time with any questions I had. Monica took the burden off of us, and was available every step of the way. I would 100%, with zero reservations recommend using her if you are ever interested in buying or refinancing your home!
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