Oct 11
Dan Ducasse at the Warwick branch is incredible! He is knowledgeable, patient, incredibly helpful and very clearly cares about his work. He is a great representative of the bank and has made me a customer for years to come. I would recommend BankFive to any of my friends or family.
Jack
Oct 09
The gentleman who I opened the CD with was very knowledgeable. He answered all my questions and let me know about other promotions that were going on with Bank 5.
Good experience
Kelly
Oct 02
Dan was great! Made the process simple and easy.
Kristal
Jul 27
Best bank ever
Glen
Jul 17
Everyone was very nice and accommodating . Everything was explained in a way that it was easy to understand. Excellent customer service.
Carla
Jul 11
It seems like the company cares about it's customers and growing. I left another bank to bring my account here because of those facts.
Thank you,
Dennis
Dennis
Jul 04
Our loan officer, Karen, was very knowledgeable of the market and patient with us during our home buying journey. Karen explained complicated matters clearly and was readily available to answer our questions.
Andrew
Jun 02
My loan officer is great his help me a lot to put all documents together Iam so grateful to know Dennis
Zoraya
Apr 04
Karen Flynn is an exceptional representative of your company. Her depth of knowledge of the industry, her strong interpersonal skills and her caring and thorough service is why we chose your company.
The “inside” Bank5 processing team were extremely helpful with their strong follow up and dedication to completion of the mortgage process.
customer
Dec 06
I was so grateful to work with someone as helpful, professional, knowledgable, and thoughtful as Dennis Hughes. A true asset to Bank Five.
DB
Nov 10
Our home-buying journey with Bank Five was exceptional due to their unparalleled support. They were always on hand to guide us, even outside typical business hours, which made all the difference. Michelle provided clear, informative advice and handled requests and issues with such speed and efficiency we were spared the usual stress of home buying. Michelle and the Bank Five team's personal investment in our satisfaction was evident, making a complex process feel straightforward and even enjoyable. We are profoundly grateful for their dedication and expertise.
Will
Nov 10
When you need real results in given time frame, rather than a bunch of "Yada Yada Ya". You go with local lenders who know the area better.
TY Bank 5 Especially to you Karen you hit it out of the park.
Thank you so much
Richard Boyle Jr
Sep 01
I submitted a loan application to Bank5 under some unique circumstances. I am sincerely appreciative of the exceptional service provided by the mortgage team at Bank5. They demonstrated precision, diligence, and a remarkable efficiency in handling my application. Moreover, their empathy and understanding towards my situation were truly heartwarming. Thanks to their dedicated efforts, I was able to secure a loan that paved the way for me to purchase my first home and realize my long-cherished dream. I extend my heartfelt gratitude to Michelle Guertin, my loan officer, and her outstanding team for turning my dream into a reality.
JM
Jun 14
Karen Flynn is amazing and attentive
Anthony M.
Mar 22
Personal touch of staff Karen and Vaida for our Cranston RI purchase made the transactions smooth, clear, and very pleasant. We remain grateful for our ability to transact electronically/digitally with them and BankFive, and additionally by phone call with Karen Flynn, as well.
Janet
Jan 19
The loan Dept if fabulous. Peter Murray is very responsive. He returns calls and is helpful in getting things completed.
Mary
Nov 09
Dennis Hughes was absolutely incredible throughout the process! We had very little time to prep for our purchase but the process was great!
Food Explorer
Oct 06
We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!
Paul
May 26
Michelle Guertin and the entire team at Bank Five are amazing, dedicated professionals. They are hard working, diligent problem solvers. They find a way to get deals done. When they make a commitment to get a mortgage approved and closed, they follow through and deliver on their promises. I can’t think of enough compliments to describe them…
Wayne
Jan 12
Friendly and efficient service. This was the easiest refinancing process I have experienced. Their rates were great. Michelle was knowledgeable and available to answer any questions and provided guidance throughout the entire process. I would definitely recommend Bank Five to anyone seeking to refinance their mortgage.
customer