Apr 28
Anthony Pauline and susana Neves-Coito make every banking and loan experience a great experience,goes flawless everytime.highly recommend thank you again for the great service
Randall Thornton
Apr 05
Susana was awesome!
Cheryl
Mar 16
Susana Neves-Coito has been my loan officer for the my past few transactions. She made my buying experience easy with her knowledge and experience. I have since moved my accounts to Bank 5 since everyone has been very helpful and pleasant to work with when ever I needed assistance or had any questions
Jeremy Carreiro
Mar 15
Susana was very attentive to my questions and needs. She was quick to respond to all my questions regardless of the time of day. She treated me like a family member. I trusted her and couldn’t have asked for anyone better. I would highly recommend going to her for a mortgage!
Elizabeth Daniel
Mar 01
Words cannot describe how grateful we are to have met senior VP Susana and her assistant at bank five. Both of these ladies took us one set at a time through the first time home buyer’s process. Their knowledge and passion for making it possible for first time home buyer’s to secure the funds for a home is nothing short but amazing. We are forever thankful to these ladies for making us feel like we are apart of the bank five family. Thank you for working so hard and always making yourselves available to us.
Malcolm
Feb 28
Susana and her assistant were amazing to work with. They always made themselves available to us and went above and beyond to ensure our first time buying a home was nothing short but positive. We will continue to refer our friends and family to bank five because of these two ladies. Thank you bank five for hiring such professional and knowledgeable individuals.
Malcolm
Jan 25
From the 1st step in the process the people at Bank5 were great. Susana was kind,helpful and informative. She guided me step by step. When I arrived to change my accounts to my new Bank5 Scott directed me to AJ. Terrific! He got everything done quickly and well. Then I met Maria. Smart, quick and friendly. I am thrilled with my new bank
Faith
Jan 25
As a first-time home buyer, I was intimidated by the entire process. Susana was absolutey amazing and immediately put me at ease. She never failed to answer any of my questions, and I felt very comfortable leaving it all in her capable hands. If you're ever looking for a broker who's an expert at her job and cares about her clients, look no further than Susana at Bank Five. She will do everything possible to help you.
Susan Ruell
Dec 09
My experience with Bank five was awesome , very professional , susana was always there to guide me in my journey , very attentive , always responding right away , I have nothing but good things to say about susana and Bank five , would sign up with them a million times again, I also referred my mother to them.
Wilson
Dec 05
I have known Susana Neves-Coito for over 15 years. I recently did a home equity with her. I am extremely pleased. Susana was very professional, pleasant, and knowledgeable about all our options and what would be the best option for us. I would recommend Bank5 to all my friends and family. She will give you the loan that's right for you.
Lourdes & Carlos Silveira
Lourdes
Dec 02
From start to finish, Susana Neves-Coito was very informative, prompt, and hospitable on answering all my questions & gathering all my information. I couldn’t be more pleased going through bank five. Highly recommend.
Chanelle Grace
Oct 22
Susana and her team were absolutely the best to work with. My loan process was so easy and smooth and her team always had a very quick response time. I would certainly use Bank 5 again and would recommend!!!
Evan Macedo
Jul 27
Susana was incredible to work with. She explains things in a very digestible manner and is extremely communicative. She made the entire lending process much less daunting and very easy! If I could give her 10 stars I would.
Emily
May 18
I’m very happy! With my attention, Susanna is very nice lady, she always took my worry and take care about it. She’s the best I will recommend her to anyone who ask me about buy a house. Thanks Susanna
ODALIS ROSARIO
Apr 19
Susana Neves Coito and Tina Gobin were both very helpful in processing our mortgage loan.
They made what seemed like an overwhelming ordeal, into an easier than expected experience.
They walked us through each step clearly and talked us off each ledge.
Susana and Tina were always very professional, courteous and prompt in getting back to us.
I will recommend Bank5 to my friends and family.
John and Rod
Mar 20
I have secured 2 loans within the past year with the help of Susana Coito. For both loans, she was able to provide me with the lowest rates that I could find, which obviously secured my business. But more than that, all of my interactions with Susana have been very pleasant. She is very easy to work with, making for a smooth origination, approval and closing process. I look forward to doing more business with Bank 5, and specifically with Susana!
Brian Mello
Feb 03
Thank you to Susana Neves-Coito and her team for helping me close my first house! I have been nervous about the mortgage process, but Susana and her team assisted me greatly with my questions and made the process easier and swifter than I expected. She is extremely communicative and amazing to work with!
Anna P
Jan 19
Susana Neves-Coito and her team at Bank 5 have been a pleasure to work. I have moved three residential mortgages over to Bank 5 the last 6 months. Susana has made the process flawless and efficient. We look forward to working with Susana and Bank 5 on future mortgage transactions for us. Thank you Kevin
Kevin
Jan 04
Words can't express my gratitude toward Susana Neves-Coito. Without her, my new home wouldn't have been a reality. I reached out to her initially because I needed a short-term HELOC. She made it possible. I worked with her on getting my mortgage. She made everything so seamless and easy. When I ran into a stressful situation, not only did she listen but she went above and beyond to try to help me. She is the reason I moved my banking to BankFive. I can't thank her enough. It has been an absolute pleasure working with her!
Christina Chew
Jan 04
This is the second time that I have worked with Susana Neves-Coito. As always, she is supreme at what she does. She is always up front with any fees and pretty much to the penny with estimates when calculating a mortgage payment prior to locking into an interest rate. She is extremely helpful and always available to answer questions. She made our recent experience less stressful and managed to meet a very short timeline that was greatly appreciated on our end. Thanks Susana!!!
Jennifer Mormile
