Michelle Guertin

I had the pleasure of working with Michelle as my loan officer, and I couldn't be happier with the experience. Michelle is an absolute professional who guided me through the complex process of securing a loan with ease. From the very beginning, she was incredibly responsive and always available to address my concerns and questions. She made sure I fully understood every aspect of my loan and provided valuable insights that helped me make informed decisions. I highly recommend Michelle to anyone seeking a loan officer who not only possesses exceptional knowledge but also demonstrates unwavering commitment to their clients.

I submitted a loan application to Bank5 under some unique circumstances. I am sincerely appreciative of the exceptional service provided by the mortgage team at Bank5. They demonstrated precision, diligence, and a remarkable efficiency in handling my application. Moreover, their empathy and understanding towards my situation were truly heartwarming. Thanks to their dedicated efforts, I was able to secure a loan that paved the way for me to purchase my first home and realize my long-cherished dream. I extend my heartfelt gratitude to Michelle Guertin, my loan officer, and her outstanding team for turning my dream into a reality.

Michelle was attentive, kind and trustworthy. She advocated for me and made the process very positive. For a first time homeowner, I had anxieties I could speak to Michelle about. She always made me feel better! I would highly recommend her as a Loan Officer

Michelle was a pleasure to work with! She was extremely responsive and helped educate me during my first home-buying process. I would highly recommend working with Michelle and really appreciate how thorough she was during such an important process

Michelle was a pleasure to work with. My husband and I were navigating a move from Texas to Massachusetts during a very competitive real estate market. She went above and beyond to ensure we could secure financing and was able to provide necessary documentation at a moments notice when we were rushed to submit an offer. We highly recommend!

Michelle was so helpful in every way. We are first time home buyers with a lot of questions and they were all answered! We felt secure and comfortable working with this company and we will be working with them in the future if rates go down! Thank you again!!

Michelle Guertin and everyone else we worked with at Bank 5 was awesome. Very helpful and friendly. They made our loan process easy. Highly recommend them.

We are so grateful to have the opportunity to work with Michelle M Guertin for our lending needs, she is attentive, clear, thoughtful and extremely responsive. It is always a pleasure to work with Michelle, she is a total pro in every way!

Working with Michelle at Bank 5 was a pleasure. The process was seamless and Michelle was always right there to answer questions and assist whenever we asked - I highly recommend her and will be using her services again in the future!

Michelle Guertin goes the distance. She is available, diligent, positive and well informed. She retrieves information if she's not sure. She helped us to find a mortgage and equity loan at the same time to make our home purchase a reality. We are discriminating clients and recommend her to others.

Michelle was very knowledgeable and supportive as she was able to connect me with an outstanding realtor, find resources to assist in my closing and was prompt with responses throughout the process. I highly recommend her!!!

I worked with Michelle, Danielle and Vaida in connection with my mortgage application and closing. I am a retired CFO and have the greatest respect for individuals who take pride in their work, are thorough, accurate and professional. Michelle and her team exemplify those qualities. I would never go anywhere else for my mortgage financing needs.

I just closed on my 4th property with michelle guertin as my lender representative/ loan specialist. we closed on 1 property while she was at AAA, and now i followed her to bank 5 for the other 3. I am a doctor and don't have much free time during normal business hours. I would email / text michelle on evenings, early mornings and weekends. i did not expect her to respond but she always did... usually within minutes. If you are old school like me, and a bit ocd (like to move fast, need to get things accomplished quickly so you can move on to other projects) then michelle guertin is the right person for you! She is old school as well and she is a kind soul. She even went to bat for me to get the best rates and extensions on rate locks when we needed them saving us some money on expensive extension fees. i think overall Bank 5 showed me they are willing to do what it takes to earn and keep my business. i am a business owner and investor and i rarely see this especially in this day and age. by the way , as much as i love working with michelle and bank 5, i always shop around. Bank 5 just has lower rates and closing fees than the other 6 institutions i call prior to each purchase . they beat out everybody / every time! i would highly reccommend michelle guertin and bank 5 for your mortgage needs, call around and see for yourself!!

It was a pleasure working with Michelle and the team at Bankfive for our mortgage application. They were organized, personable, and very helpful. Even our lawyers commented how efficient they were!

Working with Michelle from BankFive was an absolute pleasure. Unlike other loan officers who are looking to make a quick sale and push you off to the next rep, Michelle was extremely hands on throughout the process and EXTREMELY knowledgable about all of the best practices to save ME money at the end of the day. She was quick to answer my questions and MOST important of all, she offered a competitive loan that beat out literally every other mortgage company I researched and got quotes from (and I researched a ton of companies). If I had to go back and close on my home a second time, I would 1000% choose Michelle from BankFive as she was a big reason why we were able to close successfully.

Michelle Guertin was absolutely instrumental to my fiance and I getting our construction loan. Michelle was so thorough every time we had a question. Even if she didn’t know the answer, she would take the time to get an answer for us and explain it in a way we could understand clearly. She helped us with steps of the process that weren’t even necessarily her responsibility but that we weren’t getting the proper help for. I would highly recommend reaching out to Michelle for your loan needs, she is a top notch employee at Bank5!

Working with Michelle and her team for our Primary Home Mortgage was a pleasure. They were really nice to work with, efficient, and got things done in a very timely manner. The terms were excellent and the service top notch. I would recommend them for anyone looking for a home mortgage loan in the residential space. Would definitely look forward to working with them again in the future.

Great working with BankFive Michelle from Bank Five is awesome. She is very responsive and reliable. She guided us through the loan process. Bank Five has very competitive rate which is hard to beat.

Thank you so very much Michelle & Danielle for your exceptional support!!! The overall experience I had working with you both was wonderful...!!! Being a first time homebuyer and that too of a new construction, I had lot of unknowns/gray areas and a lot of questions during each stage, but you both were there always available for me whenever I needed any clarification or advise. Both of you always had time and patience to explain everything to me in detail. I really loved working with you both. The support & service I received from you and your team was awesome....I would definitely recommend your service to friends and family…. Once again I wholeheartedly thank Michelle, Danielle and the whole Bank5 team working behind the scene, to help me with the closing of my new home!!!

I have had the pleasure of working with Michelle twice now for mortgage refinancing. She is professional, informative, and guided me through the ( sometimes) very confusing process with efficiency, attentiveness, and outstanding customer service, She was always accessible for questions and keeping me informed of all steps along the way. She is a true asset to Bank 5 and I highly recommend Michelle for any mortgage needs.