Financed a new home through bank5. Loved working with Monica B., very knowledgeable and was always available to answer any questions, truly made buying another home a breeze.
It was the best experience I ever had getting a loan from any institution do in part to wonderful employee’s mainly Monica Botelho which answered any and all questions I had also guided me through the whole process like I was a family member
Monica went above and beyond!
I was looking to eliminate the PMI on my mortgage payment. I contacted Monica, who handled my mortgage. I made her aware of my intent. She handled any paperwork that need be and put the process in motion. Monica has always been very helpful with any questions or needs I have had, and continues to help whenever I reach out to her.
We had the please of working with Monica Botelho through the process of purchasing our new home. From beginning to end she was there for all our questions, concerns and we couldn’t have been luckier to have her work with us.
I had one of the greatest experience with team Monica!! a team with great promptness, honest, and kindness beyound believe. Banks are usually hard to work or deal with but this group knows team work. BankFive should be very proud of this group and hand them an atta boy reward.
My experience with Bank Five was wonderful! I worked with Monica Botehlo from the moment I finished the loan application right through to the closing. She made everything easy and understandable. I couldn’t have asked for a better first time home buying experience. I will recommend Monica and the bank to all my friends and family.
Monica Botelho made this experience great! She was professional, knowledgeable and kind throughout the whole process. Couldn’t have done this without her assistance and expertise
Monica was great! She was on the ball and made the process as smooth as possible.
We worked with Monica Botelho and we are very happy that she was recommended to us. She made the process of applying for a new mortgage seamless. She stood in constant contact and gave us updates as we moved through the process. We will recommend her to any of our friends and family; she was great!
Great experience! Fast very informative and streamlined mortgage process. Monica Botelho was a pleasure to work with. I highly recommend anyone to work with her.
I worked with Monica Botelho in early 2022 towards closing our first single-family in MA, and overall second time working with her (first was a re-finance on our Condo Apt in 2019) -- her service and commitment to clients is excellent, she is super-knowledgeable, patient in answering all your questions and provides right guidance in this challenging market (which makes all the difference)
Monica also helped me obtain the best rates in the market, which provides me a long-term peace of mind. I look forward to working with her again in the future, highly recommend Monica!
Monica B. was my mortgage loan person from Bank Five and I couldn't have asked for a better person to work with. Buying a house is a big deal and can be very stressful, she was extremely thorough with all explanations throughout the process and made sure I understood the ins and outs of everything being explained to me. Bank Five also had competitive rates compared to some other lenders. Great experience all around. Thank You!
Monica was amazing! She is very responsive and helpful throughout our homebuying process. She answers any and all question in the matter of minutes! We highly recommend Monica!!
After several searches of mortgage lenders and calls to various mortgage brokers, I found Monica Botelho from Bankfive to be the most professional and knowledgeable person to help me get through the mortgage process for my new home. I did not have a realtor to represent me and Monica by far went above and beyond to guide me through this process. The emails, phone calls and text messages, Monica would always make herself available and answer all my questions. She made me feel comfortable and made things less stressful as she was always on top of things before any deadlines. It was amazing to see how proficient she was through this process and I HIGHLY recommend her to anyone that is looking to finance their home.
Monica Botelho was an amazing help with helping me purchase my 1st home. She was able to answer all my questions and assure me not to worry as it was her job to smooth the process. She was there all steps of the way and made me feel like family. Thank you Monica so much from the bottom of my heart.
Monica Botelho was very helpful and informative with the purchase of our first home. She was easy to talk to and responded quickly whenever we had any questions. We were very happy with her help and felt like we were in good hands every step of the way
Buying my first house was a fantastic experience due to my mortgage loan originator Monica Carreiro Botelho.She was extremely helpful and professional and made me feel extremely comportable going through this process and was always there to answer whenever I had any questions or concerns. You can tell she is there to help I would recommend Monica to anyone trying to get a mortgage !
Since my First Phone Call to Monica Botelho Before i even listed my house for sale & the sale of my new house, Monica has been absolutely amazing to work with & went over and beyond to make such a Stressful time so much better, the ONLY Unstressful Part of my whole past 3 months, She's a True Asset to your Bank & Community
I had a great experience refinancing because of my loan officer Monica Botelho. Underwriting did not make her job easy, but she worked through it with me. I would highly recommend Monica in the Fall River office.