Oct 10
We had such a positive experience working with Monica Botelho! As first time home buyers we had no idea what to expect from the process, nevermind how to begin. Monica is generous, knowledgeable, and always willing to answer any and all of our questions. She made the whole process smooth from the beginning! Her drive to find what is best for the customer can be seen in every ounce of her work! We are looking forward to continuing to work with Monica and will recommend her wholeheartedly.
Cecille Pereira
Oct 04
We've been dealing with Monica since last year with 2 of our loans. She has been efficient, flexible, professional, yet warm, and she feels like family! She always makes herself available and goes above and beyond expectations! We've built trust with her and will continue to use her thank you!
T.C.
Oct 02
Monica Botelho works with me on my application and she gets me lower rate she was pleased to work with her thanks Monica
Maroun Ellakis
Oct 01
This is the second mortgage Monica has put together for me. Both experiences could not have been better. I travel for work so organizing things like this can be a bit of a challenge. Monica went above and beyond to ensure the process went smoothly. She made herself available any time of day to answer questions I had. She took point on everything to make sure nothing was missed, to include running documents around herself when needed. In both cases Monica focused on timing the market perfectly to get the best rate possible (a real challenge in times like these). Simply put, Monica will not just sell you a mortgage, but act as a partner from start to finish. I fully intend to work with her for future purchases.
Jeffrey Szala
Sep 29
I recently refinanced my home, Monica went above and beyond from start to finish, she was very informative and got it all done quickly, she was always available if I had questions or concerns, Thank you very much!
Kimberly
Sep 29
Monica Botelho, the loan officer that handled our loan process was great. She made herself available to us whenever we had a question and was very thoughtful. She made the entire loan process very easy to go through. I would highly recommend her services to friends and family. She’s definitely an asset to the bank five family.
Robert Jacob
Sep 29
Monica Botelho was phenomenal to work with! I told her what I needed and she arranged to meet the very next day along with sending me a list of everything that was needed in order to speed up the process for our loan. She kept me in the loop every step of the way and was constantly in contact with me with anything else that was needed in order to have the quickest turn around time for our loan. She also went out of her way to answer my many many questions. I have worked with her in the past as well and look forward to working with her again for any of my future financial needs.
Erica Dias
Sep 29
Monica Botelho got us a great mortgage rate in a really rough environment - not only that, but we closed on our house in what must have been close to record time!
Thanks Monica!
-Nick + Danie
Nick Ravs
Jun 21
Mônica she was great. From beginning to the end she was the for us thru our process of buying our first house. Mônica is a wonderful person .
diana medeiros
Apr 21
Financed a new home through bank5. Loved working with Monica B., very knowledgeable and was always available to answer any questions, truly made buying another home a breeze.
Dan Almeida
Apr 13
It was the best experience I ever had getting a loan from any institution do in part to wonderful employee’s mainly Monica Botelho which answered any and all questions I had also guided me through the whole process like I was a family member
Rick Cordeiro
Dec 30
Monica went above and beyond!
Teresa
Dec 08
I was looking to eliminate the PMI on my mortgage payment. I contacted Monica, who handled my mortgage. I made her aware of my intent. She handled any paperwork that need be and put the process in motion. Monica has always been very helpful with any questions or needs I have had, and continues to help whenever I reach out to her.
Rick
Dec 01
We had the please of working with Monica Botelho through the process of purchasing our new home. From beginning to end she was there for all our questions, concerns and we couldn’t have been luckier to have her work with us.
Darlene
Nov 21
I had one of the greatest experience with team Monica!! a team with great promptness, honest, and kindness beyound believe. Banks are usually hard to work or deal with but this group knows team work. BankFive should be very proud of this group and hand them an atta boy reward.
carlos pagan
Nov 21
My experience with Bank Five was wonderful! I worked with Monica Botehlo from the moment I finished the loan application right through to the closing. She made everything easy and understandable. I couldn’t have asked for a better first time home buying experience. I will recommend Monica and the bank to all my friends and family.
Laura Cartin
Nov 02
Monica Botelho made this experience great! She was professional, knowledgeable and kind throughout the whole process. Couldn’t have done this without her assistance and expertise
Bianca
Sep 17
Monica was great! She was on the ball and made the process as smooth as possible.
Joshua Buchanan
Sep 13
We worked with Monica Botelho and we are very happy that she was recommended to us. She made the process of applying for a new mortgage seamless. She stood in constant contact and gave us updates as we moved through the process. We will recommend her to any of our friends and family; she was great!
Andrew Faria
May 05
Great experience! Fast very informative and streamlined mortgage process. Monica Botelho was a pleasure to work with. I highly recommend anyone to work with her.
Jon vida
