Sep 15
Bank5 is very accommodating.
Frank
Aug 02
Was a good experience at all levels(from customer service - the Loan departments).
Mulu
Jul 13
I have used different banks over the years to finance my home, but I found BankFive's team to be -by far- the most efficient, effective and collaborative I have ever worked with. I never thought I would say this but getting a mortgage was a really good experience.
Dear Customer
Jul 13
Seamless operation. Very efficient; and very organized
David
Jul 07
Great People, Help me all the way through the loan process
Rosa
Jun 24
Process was very smooth, got good rates. Jim was very helpful throughout the process. Can’t ask for anything more.
Sri Venkata Naga V R Vadakattu
May 11
The entire team has been excellent to work with! Yubetzy, Vaida and Wil went over and beyond in supporting two real estate transactions for us. We are very happy with our terms and so appreciative of the the level of care from everyone on Wil’s team.
Jenn Z.
May 05
Great experience! Fast very informative and streamlined mortgage process. Monica Botelho was a pleasure to work with. I highly recommend anyone to work with her.
Jon vida
Apr 19
Susana Neves Coito and Tina Gobin were both very helpful in processing our mortgage loan.
They made what seemed like an overwhelming ordeal, into an easier than expected experience.
They walked us through each step clearly and talked us off each ledge.
Susana and Tina were always very professional, courteous and prompt in getting back to us.
I will recommend Bank5 to my friends and family.
John and Rod
Feb 27
I have had the pleasure of working with Michelle twice now for mortgage refinancing. She is professional, informative, and guided me through the ( sometimes) very confusing process with efficiency, attentiveness, and outstanding customer service, She was always accessible for questions and keeping me informed of all steps along the way. She is a true asset to Bank 5 and I highly recommend Michelle for any mortgage needs.
B. Quinn
Jan 13
We purchased a house on Cape Cod at the end of October. Our mortgage was pre approved by a lender in Florida; home of our primary residence.
After the appraisal and inspections and all other issues of purchase were finalized this lender tried to add an outrageous additional fee to the closing; within 5 days of scheduled close. That is when my wife and I were introduced to an incredible group people; lead by Claudette Vickery of Bank Five. They assured us that if we could comply with supplying all required documents and paperwork that they could get us qualified and closed within 21/25 days . It was a challenge for all involved but a group of four or five people in the mortgage department worked with us 24 hours a day including weekends and we closed in less as scheduled.
Jeff & Pam
Jan 05
Bank5 did an excellent job from initial app to final closing … they met my timeline and reevaluated the appraisal to a higher amount per my request… very professional but flexible to meet my needs
Rich
Jan 05
Nice and smooth process...
Christian
Dec 29
Process was smooth and efficient. Lender took care of everything that it could.
Michael
Dec 15
I work with the bank five team for a while and I found them all the people who were working on my loans were doing fantastic job. Thank you and keep up the great work.
Mulu
Dec 15
Claudette and team worked flawlessly.
David
Dec 14
I could not have been happier with my experience with BankFive! Communication and service was exceptional!
Rebecca
Dec 08
Excellent service! Jim Hanewich was fantastic to work with and made the process of getting a pre-approval letter and qualifying for our final mortgage seamless and relatively effortless on our part. We got a great rate and are very happy with the final outcome. Would highly recommend!
Alexandra
Oct 06
We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!
Paul
Sep 15
Everything was smooth and went well one of the better closings that I’ve ever had
Robfriar
