Michelle Guertin and everyone else we worked with at Bank 5 was awesome. Very helpful and friendly. They made our loan process easy.
Highly recommend them.
We had a great experience obtaining a competitive land loan to ultimately be in position to build our dream house. The BankFive representatives were world class, personable individuals who were readily available and helpful each step of the way.
Prompt. Honest. Upfront. Need sensitive.
Everyone was very helpful throughout the process - Lindsay and Danielle were great.
Leah made the whole mortgage process easy! She was a pleasure to work with.
We needed a land loan, Bank5 was one of the only banks I could find for that loan. The process was quick and smooth. I would recommend them to anyone!
Bank5 is very accommodating.
Was a good experience at all levels(from customer service - the Loan departments).
I have used different banks over the years to finance my home, but I found BankFive's team to be -by far- the most efficient, effective and collaborative I have ever worked with. I never thought I would say this but getting a mortgage was a really good experience.
Seamless operation. Very efficient; and very organized
Great People, Help me all the way through the loan process
Process was very smooth, got good rates. Jim was very helpful throughout the process. Can’t ask for anything more.
Sri Venkata Naga V R Vadakattu
The entire team has been excellent to work with! Yubetzy, Vaida and Wil went over and beyond in supporting two real estate transactions for us. We are very happy with our terms and so appreciative of the the level of care from everyone on Wil’s team.
Great experience! Fast very informative and streamlined mortgage process. Monica Botelho was a pleasure to work with. I highly recommend anyone to work with her.
Susana Neves Coito and Tina Gobin were both very helpful in processing our mortgage loan.
They made what seemed like an overwhelming ordeal, into an easier than expected experience.
They walked us through each step clearly and talked us off each ledge.
Susana and Tina were always very professional, courteous and prompt in getting back to us.
I will recommend Bank5 to my friends and family.
John and Rod
I have had the pleasure of working with Michelle twice now for mortgage refinancing. She is professional, informative, and guided me through the ( sometimes) very confusing process with efficiency, attentiveness, and outstanding customer service, She was always accessible for questions and keeping me informed of all steps along the way. She is a true asset to Bank 5 and I highly recommend Michelle for any mortgage needs.
We purchased a house on Cape Cod at the end of October. Our mortgage was pre approved by a lender in Florida; home of our primary residence.
After the appraisal and inspections and all other issues of purchase were finalized this lender tried to add an outrageous additional fee to the closing; within 5 days of scheduled close. That is when my wife and I were introduced to an incredible group people; lead by Claudette Vickery of Bank Five. They assured us that if we could comply with supplying all required documents and paperwork that they could get us qualified and closed within 21/25 days . It was a challenge for all involved but a group of four or five people in the mortgage department worked with us 24 hours a day including weekends and we closed in less as scheduled.
Jeff & Pam
Bank5 did an excellent job from initial app to final closing … they met my timeline and reevaluated the appraisal to a higher amount per my request… very professional but flexible to meet my needs
Nice and smooth process...
Process was smooth and efficient. Lender took care of everything that it could.