Card Management

Log Into Online Banking

Debit Card Management at Your Fingertips.

Take control of your debit card with ease and convenience. View spending insights, report a lost or stolen card, set travel plans, and more – all through Online Banking and the BankFive mobile app. Just click on “Card Management” in the main navigation menu in Online Banking or the “More” menu in the BankFive mobile app. Please note that you will need to update to the latest version of the BankFive mobile app in order to access Card Management.

A convenient, secure, and easy way to manage your BankFive debit card:

Turn your debit card on and off
Report a lost or stolen card
Manage your travel plans by whitelisting your card in specific countries or states
Add your debit card to your Apple Pay or Google Pay wallet
View and track your spending by month, category, and more
Control your spending by setting transaction limits
Protect yourself by blocking certain types of transactions or merchants
Track and review your recurring payments
Receive transaction alerts
And more!

If you are interested in reaping the benefits of Card Management but don't yet have a BankFive debit card, visit bankfive.com/checking to find the perfect account. If you already have a BankFive checking account but need to order a debit card, contact us or log into Online Banking and fill out the VISA® debit card application under "Secure Forms".

Account Management Resources

Oct 30

Krystal and Monica at the main branch were terrific. Thank you for helping with my account and card issue so quickly.

Annaleis

Oct 29

The representative was friendly and helpful and the process to open the account was easy.

Mark

Oct 29

Knowledgeable staff

WILLIAM KINNANE

Oct 29

The process of getting my accounts up and running was so smooth and simple! Victoria is an absolute gem and so amazing at her job.

Andreea

Oct 29

My experience at the Dartmouth branch was once again extremely pleasant, for the second time Cristina helped me solve the problem I was having with one of my accounts.. not only was she informative but extremely courteous as well..

Eduarda Raposo

Oct 29

I have been a loyal customer of Bank 5 for many years, and my experience with them has always been positive. Every time I visit or call, I am greeted with professionalism and courtesy. The staff are consistently helpful, attentive, and willing to assist with any inquiries or issues. Over the years, I've built a trusting relationship with this bank, and I appreciate their commitment to providing excellent service. It's rare to find such dependable banking support, and I am grateful for the consistently good experiences I've had with Bank 5 .

Michael

Oct 28

Using the app was very easy. I was able to find all the information I needed.

Deborah

Oct 28

Quick efficient, very professional

Jorge

Oct 28

I've been a loyal customer for over 25 years very happy with everything.

cathy

Oct 28

Ashley Branco County Street Branch was extremely helpful and professional in organizing our affairs.

Pardon

Oct 28

The customer service was excellent and resolving my issue and answering all my questions

Christine

Oct 25

Friendly service

Cathy

Oct 23

The service was great.

Maria

Oct 23

Every time I've gone to bank 5 its always been a pleasant experience. The employees are always nice and helpful.

Lisa

Oct 23

Friendly teller and fast service

Cynthia

Oct 23

Rep very helpful in resolving my problem over the phone.

Melissa K

Oct 21

Amber Lecuyer was professional and prompt notifying us of an inactive account and then sending me Docusign form

E A Waring

Oct 21

Great communication! Super friendly!

Joao Afonso

Oct 17

I have been with Bank 5 at least 20 years and I never had a problem you a great people to work with and you are a great company I would recommend use to my friends and family

Roxanna

Oct 17

The person I dealt with had a lot of patience and was very helpful in getting my issue resolved.

Maria

November 3 2025

BankFive —

Money Management

Farewell to the Penny: What the Phase-Out Means for You

After more than 160 years in circulation, the humble penny is on its way out. As your banking partner, we want to help you understand what this change means, and how you can prepare.

Read Full Article

October 7 2025

Marissa Scott —

Money Management

Government Shutdown Update: What You Need to Know

As the federal government shutdown continues, we want to help you stay informed about which services are impacted and reassure you that your banking experience remains secure and dependable.

Read Full Article

June 9 2025

Deirdre Jannerelli —

Money Management

9 Ways to Avoid Checking Account Fees

Free checking is great, but sometimes even free checking accounts with no monthly maintenance charge can rack up other fees. The good news is that many common checking account fees are easy to avoid.

Read Full Article

Card Management

Debit Card Management at Your Fingertips.

A convenient, secure, and easy way to manage your BankFive debit card:

Account Management Resources

Related Articles

Farewell to the Penny: What the Phase-Out Means for You

Government Shutdown Update: What You Need to Know

9 Ways to Avoid Checking Account Fees