Helpful answers to the questions we get most.
We're always looking to make things as painless as possible for our customers, so we've compiled a list of some of the questions we're asked most. If you have a question that is not answered here, please don't hesitate to contact us online or by calling us at (774) 888-6100. We are here to help!
How do I request eStatements?
For personal banking customers, log into Online Banking, and click the "eStatements" link under the "Additional Services" menu. For business banking customers, log into Online Banking, click the "eStatements" tab, and then click the "View eDocuments" link. You will need to review and accept our eDocuments disclosure and view a statement to complete the request.
I signed up for eStatements. Why did I receive a paper statement?
If you enroll in eStatements at account opening, you will still receive your first statement via postal mail for address verification purposes. You will not be charged for this initial statement.
Not finding what you're looking for? Call us at 1-744-888-6100 or contact us online and we'd be happy to help!