Oct 25
Friendly service
Cathy
Oct 16
I was at the South End Branch to open a new CD. The women who helped me was very professional and friendly.
Louise
Oct 07
Love Bank 5! Excellent customer service, always professional, courteous, and kind. 💜🏦💜
Mary A.
Oct 02
I opened up a CD account to get better % on my money and the staff was helpful.
Joan Laskowski
Sep 30
I'm grateful to all the kind workers who have been patient to me since this is all new for me even when I'm asking constant questions or get confused on something they take time to explain it so I understand better and remain patient when I try to get myself organized so thank you to everyone at bank 5
Katherine
Aug 27
Renewing cd’s as walk-ins and got the best reception from Crystal and Liz. We love Bank 5. So personable and still professional. Great rates too.
Patricia Fowle
Aug 20
Working with Gina Smith made the process of opening my CD go smoothly.
Gina was very professional and knowledgeable about Bank Five offerings and online banking processes.
Kevin
Jul 13
I love bank 5, all the ladies are great, no matter which branch I go to, they're wonderful
Holly
Jun 24
Simone was excellent to work with! She is professional, knowledgeable and helped me review CD roll over options. The new digital BankFive branch in Warwick is great!
Michelle Guertin
Jun 13
Bank Assistant Manager at the Somerset, Ma branch was very helpful in helping me set up a CD and made it a smooth transition.
Susan
Jun 10
The interpersonal skills with me and your representative was excellent
She looks carefully and answered my questions
Pauline
Jun 04
Sara Pavao in the Swansea branch made the process of opening a new account with Bank5 very easy. We are returning customers and she was able to update our information and get the new account opened in less than 20 minutes, while being friendly, courteous and informative. We had one small issue with the online backing activation and with 1 phone call to her the following day she had it fixed in minutes. Excellent service and excellent face for Bank5.
Chad R.
May 20
Everyone listened to what I was saying. After our conversation they formulated the solution and resolved the problem! Thank you!! JFL
Joseph
May 15
Great experience, adding a new CD to my account. Assistant manager explained all the details privately to me before we completed the transaction.
Robert
Apr 30
My meeting with Sarah at the Swansea Branch Office was pleasant and very helpful. I appreciated the fact that Sarah had contacted me by phone ahead of time to review options regarding my maturing CDs.
James
Apr 16
AJ Pauline was friendly, knowledgeable, and efficient. Could not ask for more.
Ron
Apr 10
Great customer service and friendly atmosphere.
De Vieira
Apr 08
As usual, the atmosphere was cheerful - efficient, but cheerful. The result was a new certificate of deposit, patiently arranged by "my pal" Nicole Amaral. My thanks to all.
Ada
Apr 02
Every process was quick and efficient. Innovative CD product "Add-on CD" which allows deposits in the CD at the same rate.
Dennis
Mar 28
Went in to renew my cd. Met with Missy Vincent and she was great to deal with. She answered all my questions and gave excellent advice. So glad she is back at our branch as the manager.
Gary
