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Video Banking

Complete your banking needs on-the-go, at work, or from the comfort of your own home.

No matter where you are, you can now meet face-to-face with a BankFive representative using Video Banking! Complete and submit forms, manage your account, and get answers to all of your banking questions. All you need is a computer or mobile device with a camera, and an online connection.

Personal, secure, and convenient Video Banking:

  • Speak face-to-face with a BankFive representative
  • Complete a name change or change of address
  • Submit a dispute form
  • Add an authorized signer or beneficiary to your account
  • Order a new debit card
  • Get hands-on help with Online Banking or the BankFive mobile app; share your screen, or let a BankFive representative walk you through a virtual tutorial in real-time

Video Banking is currently available Monday-Friday between 9 a.m. and 5 p.m.
 

To start a Video Banking session on your mobile device, download the BankFive Video Banking mobile app:

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To start a Video Banking session on a laptop or desktop computer, click the button below:

Trustpilot
July 15
The employees are very nice.
The employees are very nice.
Lex
Trustpilot
July 02
I am 100% satisfied with their…
I am 100% satisfied with their services. Their customer support is one of the best.
Addie Drees
Trustpilot
June 30
Great bank
Great bank, great people
Luis
Trustpilot
June 15
Wonderful people and great service!!
Wonderful people and great service!!
Ines
Trustpilot
June 11
Bank Five is where you go and are …
Bank Five is where you go and are treated with respect and like you're family !
marisa pascoal
Trustpilot
June 02
It was a pleasure to do business with…
It was a pleasure to do business with Bank5 and the employees who assisted me. They were friendly . Informative, and professional.
Debra
Trustpilot
May 13
This is the bank for all your personal… Amazing
This is the bank for all your personal and business needs. I love Bank 5, and the staff are friendly, professional and amazing
Michael
Trustpilot
May 05
Great customer service
Great customer service
Malcolm
Trustpilot
April 30
I love this bank so far
I love this bank so far. Everyone is friendly & whenever I call I actually get a person on the phone rather than getting thrown into a voicemail where no one ever returns my message. I'm glad I joined up with Bank 5!
Susan
Trustpilot
April 21
Great Bank
Great Bank! Awesome staff everyone is a pleasure to deal with . Highly recommend Bank Five for all your banking needs .
Michael
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