Service was quick and I was in and out in just a few minutes. Clerk called me by name. I like that.
I've been a BankFive customer for at least 40 years - when it was Fall River 5. My branch is at the top of President Ave and they have always been friendly and accommodating to me. More like a community bank than one where no one knows you. I remember the branch manager, believe her name was Janice, and she was always friendly and professional.
Now I do a lot online and their website is easy to maneuver.
Always great service, I've been with Bank Five for a long time and always appreciate your service and business hours.
I have completed three transactions with Bank Five within less than a year. Each transaction was smoother than expected, especially, the ones closed during COVID-19. Elizabeth Tetzner is quite knowledgeable on mortgage products and her service turnaround was timely. She provided clear explanations to my questions, which made it easier for me to make final decisions. I must mention also that the team of people who worked on my mortgage products, also played a role in making sure all my closings were timely.
Bank Five's mortgage rates are unbelievable, compared to many others I shopped. Looking forward to expanding my real estate portfolio and building a stronger relationship with Bank Five. Thank you for your timely service.
As a first time home buyer, I was new to the home loan application process. Bank five’s loan program was the best choice I could have made. My loan officer Elizabeth was so helpful throughout the process and was able to get everything done quickly and efficiently, including getting me the best loan rate. The website is very easy to use which made buying a home during a pandemic easier. I would recommend Bank Five to anyone looking to buy a home.
My experience with Bank 5 is good overall. I did have to call ahead to explain my problem and when I arrived at the branch it took some time before they could help me and complete my transaction. But I was patient and finally the associate executed my transaction while I waited.
E. A M.
The window service was the same as always...no complaints here!
Excellent service for years! Thank you!
Great hours and service