I Love bank 5 they are the best bank in fall river,Ma. The manager kyle, always make me feel like a top VIP customer great customer service glad to have bank 5 as my bank. The online app is also very handy for checking my account and keeping track of my money
Always helpful and responsive
They helped me unlock my phone . Very quickly the bank saw something wrong and blocked my phone . I’m very happy with the bank , best bank I ever used , thank you so much for everything . Great job!🥰
very polite and I love this bank
I arrived to make a deposit and I was the first in line. The attendant was very pleasant and courteous.
I went thru the drive - thru and the teller was responding to me within a few minutes and received my $$ and was very happy
Top notch customer service! Staff is always friendly and during these difficult times it means a lot.
I had a great experience going through Bank Five to refinance a home mortgage. My Mortgage Originator/loan agent was Monica Botelho. Monica couldn't do enough to make sure every concern I had was satisfied. What outstanding service. My original loan was with a major national bank that couldn't have cared less if I was satisfied. Bank Five is good at what they do.
Monica was extremely helpful in aiding us with our house refinancing. She showed immense professionalism and care. We highly recommend BankFive as well as Monica for her incredible service!
I recently got a house loan through Bank Five. Monica Botelho was a life saver for me. I recently divorced, and started my own business. This presented certain challenges during the loan process. Monica guided me, helped me prepare the necessary paperwork, and put in some extra hours to make my home loan happen. She was awesome.