I always use the Fairhaven branch for my up and personal banking services. The manager, staff and overall facility meets all my needs. My husband and I only use B5 for all of our banking.
Absolutely amazing customer service
I had a great experience going through Bank Five to refinance a home mortgage. My Mortgage Originator/loan agent was Monica Botelho. Monica couldn't do enough to make sure every concern I had was satisfied. What outstanding service. My original loan was with a major national bank that couldn't have cared less if I was satisfied. Bank Five is good at what they do.
Monica was extremely helpful in aiding us with our house refinancing. She showed immense professionalism and care. We highly recommend BankFive as well as Monica for her incredible service!
I recently got a house loan through Bank Five. Monica Botelho was a life saver for me. I recently divorced, and started my own business. This presented certain challenges during the loan process. Monica guided me, helped me prepare the necessary paperwork, and put in some extra hours to make my home loan happen. She was awesome.
Monica Botelho was amazing and such a pleasure to work with. This was my second Re-Fi and she was there to answer all of my questions along the way. She was very responsive and knowledgeable. I would highly recommend Monica and Bank Five for your next refinance as the process is extremely easy and Monica helps walk you through the whole process.
She is super nice and such a great person you won't be mistaken
Worked with Monica Botelho for our closing. She was very responsive, professional and extremely helpful whenever my wife and I have questions. She and the team were also able to work through everything to meet all important dates (i.e. commitment letter and closing) and we were able to close per planned! Everything went super smooth and the team was a pleasure to work with. I highly recommend!
Stephanie is our rep and is always so helpful, Monica is processing a Mortgage for us now and she handles everything seamlessly.
Always Personal service
Thanks Bank Five
Professional, efficient, technologically advanced. Excellent local service will give the big bank a run for their money.