Susana Neves Coito and Tina Gobin were both very helpful in processing our mortgage loan.
They made what seemed like an overwhelming ordeal, into an easier than expected experience.
They walked us through each step clearly and talked us off each ledge.
Susana and Tina were always very professional, courteous and prompt in getting back to us.
I will recommend Bank5 to my friends and family.
John and Rod
I have secured 2 loans within the past year with the help of Susana Coito. For both loans, she was able to provide me with the lowest rates that I could find, which obviously secured my business. But more than that, all of my interactions with Susana have been very pleasant. She is very easy to work with, making for a smooth origination, approval and closing process. I look forward to doing more business with Bank 5, and specifically with Susana!
Thank you to Susana Neves-Coito and her team for helping me close my first house! I have been nervous about the mortgage process, but Susana and her team assisted me greatly with my questions and made the process easier and swifter than I expected. She is extremely communicative and amazing to work with!
Working with Susana Neves Coito for my mortgage was a great experience. She answered all my questions and guided me through the process in a manner that mad me feel extremely comfortable. I would definitely recommend her to anyone looking to get a mortgage or refinance a loan.
Scott was very professional, courteous and informative. An absolute pleasant experience. We would recommend him to anyone looking for a loan.
Victoria was an amazing, kind, sweet and helpful young woman with great knowledge of banking. I thank her so much for all her help💙
Susana could not have been more professional,knowledgeable,kind and courteous while guiding me through the mortgage process.I am grateful for such a positive experience!
Everything went smooth as usual. Thank you
Absolutely amazing customer service by Victoria. She made our experience smooth and effortless answered our questions promptly and explained everything so that we could understand it.
Everyone at bank five is always very helpful. They are knowledgeable and take the time to help in any way. What a great bank.