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Acushnet Avenue Office

Acushnet Avenue Office

1724 Acushnet Avenue
New Bedford, MA 02746
tel: 774-888-6360 (please note that this is a direct line that is only answered during business hours)
fax: 508-990-0412
Friendly professionals at BankFive's New Bedford, MA, branch on Acushnet Avenue can help you open a checking or savings account, apply for a mortgage or personal loan, conduct your everyday banking, and more! Visit us today and let us help you reach your financial goals.



9:00 - 3:00 Monday - Thursday
9:00 - 5:00 Friday
9:00 - 12:00 Saturday


8:00 - 5:00 Monday - Thursday
8:00 - 6:00 Friday
8:00 - 12:00 Saturday


  • Drive-Up ATM (SUM Network)
  • Fluent in Portuguese, Spanish, and Crioulo
  • Safe Deposit Boxes
  • Euros available for immediate purchase
  • Dedicated Mortgage Originator: Susana Neves-Coito
Ismael Tavares, AVP, Branch Manager
Ismael Tavares
NMLS# 1326263
Acushnet Ave. Branch Manager
Assistant Vice President

July 01
Easy and smooth from application to close!
We had a very smooth and easy application and closing process for our loan with Ismael, everything was explained and the online signatures we simple to provide. Closing was made even easier when Ismael offered to drive to our house with the documents! Thank you to all who helped us. Debbie and Mark
Debbie Chiumento
April 22
Very good experience
Had very good experiences with Bankfive. Mitchell Santos made my process over the phone as easy ans quickly as possible. Couldn't be more pleased with my interactions especially over the phone.
daniel chea
April 19
Susana Neves Coito and Tina Gobin are the best!
Susana Neves Coito and Tina Gobin were both very helpful in processing our mortgage loan. They made what seemed like an overwhelming ordeal, into an easier than expected experience. They walked us through each step clearly and talked us off each ledge. Susana and Tina were always very professional, courteous and prompt in getting back to us. I will recommend Bank5 to my friends and family.
John and Rod
March 20
2 Times a Happy Customer
I have secured 2 loans within the past year with the help of Susana Coito. For both loans, she was able to provide me with the lowest rates that I could find, which obviously secured my business. But more than that, all of my interactions with Susana have been very pleasant. She is very easy to work with, making for a smooth origination, approval and closing process. I look forward to doing more business with Bank 5, and specifically with Susana!
Brian Mello
March 11
Great service for a Heat Loan!
I applied for a Heat Loan. Mitchell Santos was a pleasure to work with. It was a very easy process. Thank you.
Yona Carmichael
February 03
Many thanks to Susana Neves-Coito and her team!
Thank you to Susana Neves-Coito and her team for helping me close my first house! I have been nervous about the mortgage process, but Susana and her team assisted me greatly with my questions and made the process easier and swifter than I expected. She is extremely communicative and amazing to work with!
Anna P
January 28
Mitchell and his team were AMAZING
Mitchell and his team were AMAZING. They kept on top of us to make sure we were taken care of. I so appreciate his help. We received our package in a quick and complete manner. THANK YOU MITCHELL!
sybilla solis
January 04
Words can't express my gratitude toward…
Words can't express my gratitude toward Susana Neves-Coito. Without her, my new home wouldn't have been a reality. I reached out to her initially because I needed a short-term HELOC. She made it possible. I worked with her on getting my mortgage. She made everything so seamless and easy. When I ran into a stressful situation, not only did she listen but she went above and beyond to try to help me. She is the reason I moved my banking to BankFive. I can't thank her enough. It has been an absolute pleasure working with her!
Christina Chew
January 04
Financing for a mortgage
This is the second time that I have worked with Susana Neves-Coito. As always, she is supreme at what she does. She is always up front with any fees and pretty much to the penny with estimates when calculating a mortgage payment prior to locking into an interest rate. She is extremely helpful and always available to answer questions. She made our recent experience less stressful and managed to meet a very short timeline that was greatly appreciated on our end. Thanks Susana!!!
Jennifer Mormile
December 26
Great Experience!
Working with Susana Neves Coito for my mortgage was a great experience. She answered all my questions and guided me through the process in a manner that mad me feel extremely comfortable. I would definitely recommend her to anyone looking to get a mortgage or refinance a loan.
Mike Couto
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