Fairhaven Office

The customer service is top notch! Employees are genuinely happy and go above and beyond to make banking there an enjoyable experience.

Always friendly with my banking needs . thank you

I always go in at the Fairhaven bank and enjoy talking to everybody there they are wonderful

I’ve had a number of situations where Maria Coelho of the Fairhaven branch has been so patient and helpful. From a refinance closing to account set up, she has been incredible. She even helped my children set up their online banking ❤️We love Maria!

My teller was very pleasant and did a good job of giving me the bank check that I requested.

I use the Fairhaven branch and all of the employees are the best that I have ever come across in the banking world. Keep up the excellent work!!!

Very efficient and pleasant service

Always a Pleasant experience every time I visit any Bank 5 branch everyone is very helpful pleasant and professional

I worked with Michelle, Danielle and Vaida in connection with my mortgage application and closing. I am a retired CFO and have the greatest respect for individuals who take pride in their work, are thorough, accurate and professional. Michelle and her team exemplify those qualities. I would never go anywhere else for my mortgage financing needs.

Always have great service from bank five

great service

Monica B. was my mortgage loan person from Bank Five and I couldn't have asked for a better person to work with. Buying a house is a big deal and can be very stressful, she was extremely thorough with all explanations throughout the process and made sure I understood the ins and outs of everything being explained to me. Bank Five also had competitive rates compared to some other lenders. Great experience all around. Thank You!

Monica Botelho was very helpful and informative with the purchase of our first home. She was easy to talk to and responded quickly whenever we had any questions. We were very happy with her help and felt like we were in good hands every step of the way

Since my First Phone Call to Monica Botelho Before i even listed my house for sale & the sale of my new house, Monica has been absolutely amazing to work with & went over and beyond to make such a Stressful time so much better, the ONLY Unstressful Part of my whole past 3 months, She's a True Asset to your Bank & Community

Monica was great she always called us back and helped us with questions that we didn’t know she was great

Monica C. Botelho was my loan officer she was very gracious and very helpful in my whole endeavor throughout the process of my home mortgage thank you so much Monica for all the help and support.

I had the absolute pleasure of working with Monica Botelho, who helped originate and provide us with the loan for our families home purchase. What I appreciated about Monica, was her honesty, professionalism, loyalty, and knowledge. Not only did she exceed these qualities, but also incredible response time with any questions I had. Monica took the burden off of us, and was available every step of the way. I would 100%, with zero reservations recommend using her if you are ever interested in buying or refinancing your home!

Refinance Mortgage I was helped by Monica Botelho, Loan Officer, to refinance my mortgage. What a true loan officer, a combination of being humane and a professional. She made the process painless with my needs in play while smiling all along. She was able to get me much lower interest rate compared to other banks I contacted. I can write an article on the process but that will be for another time. I would recommend bankfive to my family and friends based on the experience with Monica. Looking forward to doing more business with bankfive especially with Monica!

We worked with Monica Botelho who supported us all the way through the process of purchasing our first home. She is extremely knowledgeable and was able to answer all of our questions.

Monica made the process painless as possible. Whenever we had a problem she was there to help us along every step of the way. The closing went on time and convenient to my schedule. Great job everyone.