Our experience with Bank5 and Mike/Alycia was great. We were in a huge hurry to get a new credit line (HELOC) in place. Alycia worked very closely with us and got all the paperwork done and got the credit line approved very quickly. No snags, no hassles, just getting the business done with a great positive attitude.
Words can't express my gratitude toward Susana Neves-Coito. Without her, my new home wouldn't have been a reality. I reached out to her initially because I needed a short-term HELOC. She made it possible. I worked with her on getting my mortgage. She made everything so seamless and easy. When I ran into a stressful situation, not only did she listen but she went above and beyond to try to help me. She is the reason I moved my banking to BankFive. I can't thank her enough. It has been an absolute pleasure working with her!
I purchased my first home through Bank 5. 3 years later I refinanced my mortgage through Bank 5, and shortly after I opened a HELOC through Bank 5. Every step of each process was handled masterfully by Susana-Neves Coito.
Kev is the best!
We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!
It is an excellent bank, fantastic Banker Tucker Stevens who managed to get us HELOC on a relatively short notice. Very professional approach, highly recommend to anyone looking for home equity loan
I have a HELOC with Bank5.
Since I have dealt with Bank5 I have had nothing but positive results.
I especially want to commend Ismael Tavares, the Acushnet Ave bank manager.
He has been outstanding from the beginning of the loan process to the present as he still contacts me to check and see if I have any issues.
He is a credit to Bank5 and as a customer I am not just satisfied, I am delighted!
Great bank to work with
Everyone that I had worked with at BankFive was wonderful in every way possible
Amazingly efficient and professional. Great service and rates!