I went to Bank 5 to open a savings account. I was assisted by Mitchell Santos, who was very professional. I had a long wait but Mitchell assured me the process would be quick, and he was correct. Mitchell answered all my questions with clarity and when I left I was satisfied with my decision to open an account. I referred Bank 5 to my family, friends & coworkers.
My mother and I needed to set up an account. Mitchell Santos, Branch Assistant, Somerset MA was friendly, helpful, and made the process easy. He accommodated our requests and answered all of our questions. We are very glad to have chosen not only Bank Five, but the Somerset branch as well. Thank you!
Staff was patient and supportive in helping my daughter open her first checking account and the teaching process that entails.
Lisa Celio is an excellent mortgage broker. She has helped me with several mortgages and I refer her to family and friends, highly recommend. 10 stars!
The experience from beginning to end was fairly seamless. Just about an hour or so after my initial phone call, I was sent electronic consent paperwork. From
There everything went quickly! Bank Five offered a better rate than my current bank, so that was a plus!
Even with COVID, the closing went quickly and smoothly!
Great, fast and safe service. Thank you
very good customer service!
I have always had very positive experiences at all BankFive locations the Somerset Branch is beyond exceptional for customer service. The services offered are customer focused.
In this difficult time, attempting to get a mortgage, change accounts, etc., was done with patience and professionalism. We are not all computer savvy, but I couldn't ask for a better bank. Thank you.
Always a pleasure to work with Lisa Ceilo who works in mortgages like Michelangelo worked in marble.