We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Feb 26
Every time that i need help i called…
Every time that i need help i called and talked with a live person
Jose
Feb 26
Very friendly staff and great knowledge
The staff were very friendly, great knowledge and followed with me to guarantee that everything was ok
JOAO C MEDEIROS
Feb 26
Friendly people that know your name
Christina is always so helpful and pleasant at the Dartmouth Branch. Always look forward to seeing her behind the counter.
Elizabeth
Feb 26
Great experience!
Everyone was very friendly and the process for getting my daughter a new debit card went smoothly.
Sheri
Feb 26
Great experience staff cooperative and…
Great experience staff cooperative and excellent job
Mirza
Feb 26
Great employees
The employees are courteous and helpful and I'm never in there longer than 10 minutes.
Gregory
Feb 25
The guy who I called was very polite…
The guy who I called was very polite and solved my problem in under a minute.
Tabitha
Feb 24
Exceptional service and understanding…
Exceptional service and understanding of the issues i had. I was very satisfied with the people whom I spoke with.
Laurence
Feb 19
I went in to cash in coins and all went…
I went in to cash in coins and all went very well
Walter H Whittle
Feb 19
Bank5 is fantasic!
Bank 5 is a wonderful local bank that I enjoy working with. The Swansea branch is always helpful and in good spirits, making my daily visits excellent!
Philip
Feb 19
Westport digital branch is amazing
Everyone was extremely helpful with my needs. The service was great and I would recommend to anyone.
Jordan-Luke
Feb 18
They made the process and experience…
They made the process and experience very good. Clear instructions and personal guidance.
Ted
Feb 18
Customer service agent was very polite…
Customer service agent was very polite & extremely helpful. I had a couple questions about my acct & she helped answer them fairly easily. Been a member of Bank5 & plan to be for many yrs to cone! Keep up the great work 💯
Kevin
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