The process went very smoothly. Janice was great!
Very helpful even on a Saturday near closing.
BTW: Extra hours are very convenient for doing business on the weekends.
Great web site,wish I did this years ago..
Always friendly tellers. Been at this bank for at least 30 years.
G L Srikanth
Wonderful team at the County street. Branch
They just mean customer service
Overall a great team makes a great bank
friendly and courteous staff
Bank was professional and timely
Teller was excellent!
I opened a cd. They the best rates and only a 15 month term. What I liked best was I did not need to open another checking account to receive the rate.
Fast competent service in Fall River branch. The branch manager was accessible, clear and precise making the process for a MassSaves HEAT loan quick and painless. Moving forward with a home equity loan because of how great the HEAT loan went. This process as smooth and efficient as the first. When trying to repair the roof that it literally leaking over your head, you don't have time for a long lengthy process. Tim in Fall River understands that and gets the job done. Would highly recommend to anyone looking for good rates with confident quick service.
Always good experience
Great customer service
I love that they are open on sundays, a great way to cater to small businesses.
Great, consisent service.
Excellent customer service!!!! Issue was resolved immediately.
Very gracious and kind manager helped me- Jared S.
I would not hesitate for a second to recommend Bank 5 and Jared Smith. He was awesome. We did not have a working heating system in our home with a new baby and he helped to expedite the process so we could get our mass save loan processed ASAP.
James C Fontes
Had a great experience with Banking Officer - Branch Manager - Kyle A. Marois with critical information helping my credit and loan applications...
Very professional, clear answers and quick to respond.