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We care what our customers have to say.

Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We’re grateful for their words of praise, but we’re also committed to letting our customers say what’s really on their minds. We value all customer feedback, positive or negative, and use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island neighbors. Here are some of the BankFive reviews our customers have graciously taken the time to write. We love hearing what they have to say!
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Rated 9 out of 10 based on 285 reviews. See some of the reviews here.
Dave Buehler
March 20
Our Family has been banking at…
Our Family has been banking at BankFive-Faunce Corner Road since this location opened. We started coming here originally for the handy location, but over the years since then we have come to appreciate the care and kindness of your wonderful team. Truly you offer one of the friendlest banking experiences any of us has ever seen, and we appreciate the quaity of all your financial tools, as well as the continuing convenience of your 7-days a week Service Excellence. Many Thanks! Janet & Dave Buehler
March 14
My BankFive
I have nothing but good things to say. Love the way BankFive operates, the locations are convenient for me. Easy check deposit methods. Easy to contact when you have questions or problem. I love BankFive!
March 02
Service was very polite very helpful…
Service was very polite very helpful made it very easy to feel good about opening a Account with very happy to a five cents bank customer.
February 14
Really helpful and respond fast with…
Really helpful and respond fast with any problem
February 10
Your branch people are gracious and …
Your branch people are gracious and knowledgeable
February 10
Great satisfaction.....
Great satisfaction..... Very fast,very professional service...... Pleasantly surprised!
February 06
Staff is very accomodating
Staff is very accomodating, friendly, professional and knowledgeable.
February 06
Excellent customer service.
Excellent customer service.
Brittny Fernandes
February 06
Bank 5 on President ave Fall River
Bank 5 on President ave Fall River, ma is absolutely amazing. Polite clean and efficient.
February 02
Great service
Great service, great people
February 01
Great service
The Bristol Branch Manager was extremely knowledgeable and friendly. He took his time answering all my questions and I would definitely recommend this branch to my friends.
January 31
Bank Five is the best!
The folks at Bank Five were very courteous and extremely helpful. I have had a great experience dealing with them.
January 26
very friendly staff,helpful and kind.
very friendly staff,helpful and kind.
January 26
Wonderful Bank
I have truly enjoyed the banking experience with BankFive. They are consistently professional, kind, and provide excellent customer service!
January 24
Love this bank
Love this bank. Been doing my banking for over 30 years. Online features very easy to navigate and their fraud alert is fantastic!
January 24
I love BankFive and love visiting the …
I love BankFive and love visiting the Flint office.
January 10
Complete Confidence
I have complete confidence in this bank. I have always felt that this bank is a great institution. They have great customer service. I’ve been to their branches all over the area and I have always been treated professionally and respectfully. Thank you BankFive for maintaining your high standards for all these years.
January 10
Great service
Great service
January 02
Bank Five has been my bank of choice …
Bank Five has been my bank of choice for over 50 years. I would, and have, recommend this bank. I deal with the branch on President Ave. Everyone there is extremely helpful and professional. They have always helped with any problem I have with the utmost concern.
January 02
Great experience
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