Very simple process. Origination, approval and closing went extremely well
Monica was great she always called us back and helped us with questions that we didn’t know she was great
Excellent service to open an new account. Quick and easy.
Monica C. Botelho was my loan officer she was very gracious and very helpful in my whole endeavor throughout the process of my home mortgage thank you so much Monica for all the help and support.
Always helpful, professional and friendly.
The customer service w Susana Coito w our mortgage and Fran Oliviera setting up my checking out was nothing short of amazing work from both of them.
I had several accounts to go over to make some necessary changes. Janice Martin was very patient and very helpful in advising and making those changes for me.
Thi My Lien
Very well. Thanks very much!
extremely efficient, friendly, supportive, patient
quick easy process
closing was effortless and friendly
Ismael was a fantastic help and did a great job. I highly recommend Bank 5.
The employees are very nice.
This process was so easy. Janice Martin at the North Main Street branch was awesome. When she couldn’t get back to me she would have Lucy respond.
The whole experience was quick and easy. I can’t thank enough.
Very friendly, knowledgeable, courteous. Am so glad I found this bank, Padro and others were awesome!
Another excellent job. Thank you.
Monica Botelho worked with me on my closing and was excellent. She was responsive, easy to get a hold of, and supportive throughout the loan and home buying process. This was my first homebuying experience and she helped make it an easy process.
Jim Hanewich was phenomenal! This was my first time buying a home, and he provided clear, concise instructions and led me through the process from beginning to end. He made it so easy! We had to close within 30 days of the offer acceptance in order to be provided the 1 year home warranty the seller was offering, and he came through and got it done within 30 days! I will absolutely recommend Jim and BankFive to anyone I come in contact with that is in the market!!! Great Job Jim and BankFive team!!
The online onboarding process for new customers was easy and a good experiance.
Kevin McGoff is the best !!! He has been so informative and helpful throughout my experience with BankFive. He is the person who is on top of his game when it comes to banking and is there from the beginning to end to make sure that our process was done right and thorough. The other people from BankFive that also helped me refinance my property could not have been any easier to deal with. They were there when I had a question and they were well prepared for all documents that had to be ready in time for final closing. Can't say enough about BankFive and the people that work there !!
Very responsive and efficient loan process.
I am 100% satisfied with their services. Their customer support is one of the best.