We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Jul 24
Manager was very helpful and…
Manager was very helpful and professional and l would recommend family and friends to go there
Anna
Jul 23
The person who waited on me understood…
The person who waited on me understood what I wanted and was able to give me what I needed
Leonard
Jul 23
Old fashioned customer first approach…
The Bank Five team made an otherwise difficult process much easier to navigate… I actually had two unrelated issues playing out simultaneously and instead of sending me off on wild goose chases, they managed both issues with understanding and thoughtful awareness.. It’s refreshing to work with such an efficient and professional team!!
Mike A.
Jul 22
Very satisfying with my recent…
Very satisfying with my recent experience with Bank5 staff.
Arlene
Jul 16
Bank 5 has been perfect for all the…
Bank 5 has been perfect for all the time I have been with them
Alan
Jul 16
very happy with my experience here
very happy with my experience here. Best bank I've ever had an account with.
Dorothy Thomas
Jul 15
Guilherme Goese is fantastic!
My Universal Banker Guilherme Goese was fantastic! He guided me through the service of opening a new checking account with ease. He was so kind and listened to me. Any questions I had were answered. He is a very valuable part of your business.
Alita
Jul 15
Great mortgage application process and…
Great mortgage application process and awesome staff working on the loan team. Go Karen and Danielle!
Jeffrey
Jul 14
Bank 5 on county street new bedford are…
Bank 5 on county street new bedford are quality people they go out of there way to explain a situation and give you the best advice they can give my location are great at what they do
Walter
Jul 14
The agent was extremely pleasant
The agent was extremely pleasant, had great affect and phone presence which just helped the whole communication process. Thank you so much for your help!
Ellen Fitzgerald-McCallum
Jul 14
Nothing but positive things to say
I was able to reach someone quickly. They were professional and helpful. Nothing but positive things to say about the experience!
Catherine
Jul 14
Renee Ferreira was the best she help me…
Renee Ferreira was the best she help me a lot with all my affairs Thank ypu
Patrick
Jul 14
Very pleased with Bank Five
Very pleased with Bank Five. Would never think of leaving. I like that I receive text messages about withdrawals to my account that I can monitor. Customer service is also great.
Marilyn
Powered by
