Opened an account and things went relatively well.
Personnel has a great attitude and the service is great
I went to the Swansea Branch to see the Manager Melissa Vincent, and I was informed that she was transferred to your Express Branch on Thirteenth St, Fall River. I then proceeded to that Branch. As always Melissa Vincent greeted me with her wonderful personality and smile, asking me how she could help me. I explained what I was trying to do in wanting a small loan. She listened very well to my needs and then she suggested other options that might suite my needs better. In the past, she has never misguided me and I trust her advice very much. I agreed with one of her suggestions and the loan was put in place. Her dedication to the Bank as well as her knowledge, personality and understanding of what the customer needs are is what makes Melissa Vincent a great asset to Bank 5. It's a great loss to Swansea having her transferred. She is being under utilized at the Express Branch and should be promoted to the Main Office or send her back to the Swansea Branch.
I've like deal with Bankfive people are very friendly and are there to help you
The Pleasant St staff are exceptional. Always greeted with a smile, always helpful, and are able to make suggestions to better the services you are looking for.
They are also very helpful with handicap/disabled customer. A++.
Fast and friendly service. I was pleased to see my favorite branch manager had transferred to this location. Good luck Kyle!!
I recently opened a payroll acct here and was assisted through it with ease. Fast service and friendly people. Thanks for all the years of great business!!
Tracey Ann Manzone
Always friendly and smiling and efficient. Love BankFive Fairhaven branch girls.
The rep was great, and helped me with my request promptly
I came to Bank Five after dealing with sub par customer service at my previous bank. Opening my account was easy, they set up my online banking right there. They also have safeguards against identity theft my other bank didn’t have. A HUGE plus. A great experience! A+++++
I really have no problems with BankFive at all never have I think it’s a great bank and I’m very happy to be doing business with you thank you again Pamela Santos
Bank Five is community based. I am comfortable relying on this bank for every banking thing I do. I always receive professional and pleasant service. I believe they actually care about my needs.
Excellent experience, would highly recommend
Excellent service every time. Really helped me no matter what it is
Everything was great don't remember details if call but remember no problems
BANKFIVE is the best bank I have ever used. The people there are the BEST. I have no reason to promote them except that I believe great work deserves to be recognized.
Amazing costumer service