We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Jan 30
I saw Jared he was as usual very helpful…
I saw Jared he was as usual very helpfull and was able to answer my questions. I have been with Bank 5 over 40 years and never had a problem.
Rose Marie
Jan 30
45 years
45 years banking with Bank5. Our family has never been disappointed. Professional, knowledgeable and courteous staff.
Rosa
Jan 30
Everyone at the Somerset Branch is…
Everyone at the Somerset Branch is great—always nice and helpful.
Derek
Jan 30
CUSTOMER SERVICE AT THE BANK 5…FLINT BRANCH
Dealing with Daniel at the Flint Branch always makes me feel comfortable…he always tries to get the best rates and knows what he’s doing…all of the staff there are pleasant and knowledgeable….makes me happy to know that they are capable to handle our finances.I feel very at home and hope that it continues that way…
Roger and CHARLOTTE ASSAD
Jan 29
Tellers are efficient and very pleasant…
Tellers are efficient and very pleasant and welcoming.
Alan
Jan 29
Donna Aguiar is outstanding person to…
Donna Aguiar is outstanding person to work with She is always there to assist you in all your needs or concerns.
Jeffrey Aguiar
Jan 29
No matter the branch
No matter the branch, everyone is very professional, pleasant and willing to help! Thank you.
Maria
Jan 29
Friendly and helpful
I don't go inside for transactions too often but when I do everyone is always friendly and helpful. This trip was no exception. Bank 5 is the best!
Joseph
Jan 29
Representative was friendly and…
Representative was friendly and knowledgeable answered my question quickly and completely
Margaret
Jan 28
The EASE of doing business with the…
The EASE of doing business with the manager and staff. The competitive interest rates offered.
Ann
Jan 27
Krystal was excellent to open my…
Krystal was excellent to open my accounts with. She was pleasantly helpful in all she said and did
Marlene
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