I've been with bank five for almost 25 years, and I've never had any problems. Recently my husband and I went to bankfive to open a new account. The accountant was very nice, down to earth, & she met all our needs .
Very knowledgeable and helpful. Was able to assist me without having me return to the bank.
Our loan officer Jim Hanewich was excellent and made the refi process easy. A great experience from beginning to end.
We have been long time customers of BankFive, actually going back about 50 years when it was still the FR Five Cent Savings Bank.
This transaction was to open an online savings account. We like the interest rate and the ease of using such an account.
Although probably not your fault, we could not understand why we had to unfreeze my credit report when we already have active accounts in good standing.
We always have fast and courteous service...
Very good very helpful
My mother and I needed to set up an account. Mitchell Santos, Branch Assistant, Somerset MA was friendly, helpful, and made the process easy. He accommodated our requests and answered all of our questions. We are very glad to have chosen not only Bank Five, but the Somerset branch as well. Thank you!
The wait was short and the service in the drive through was delightful.
Jim Hanewich and Edy are the best in the business. Jim provides fantastic rates and service, and Edy is responsive and organized. You’re an idiot if you don’t choose Jim and Edy.
I've been happy with Bank Five. Thank you very much.
Overall my experience was very pleasant, especially with all the restictions and concerns with Covid-19, Miss Martin was very courteous and informative about banking and assured me that her branch and the Bank5 as a whole were taking all necessary steps to keep customers and employees safe!
The south end branch in Fall River is superb. Always efficient , courteous, and a pleasure to do business with
Bankfive was excellent,
Website and application process was easy to follow and fill out.
Remortgaged with specialist Arthur McCue.
Arthur is very knowledgeable and everything went according to how he explained things on the phone our first call.
Kudos to Arthur.
I sent my assistant as i am handicapped they were great!
The woman teller did everything I requested promptly.
Everyone is so nice and helpful all the time
I made a very large deposit to an account. It seemed a bit challenging, but was well handled. The service was what I expected and received from a local bank.
Jim was excellent to work with throughout the entire process. I appreciated his honesty and hard work. The BankFive system was easy to use and truly streamlined the process.
Staff was patient and supportive in helping my daughter open her first checking account and the teaching process that entails.
Andrew and the team at Bank Five literally accomplished a miracle for my family and I. Please contact them with all due haste, I can't recommend them highly enough.