BankFive Reviews

Read what our satisfied customers are saying about their experiences with BankFive.

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We care what our customers have to say.

Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.

And don't forget to leave your own review!

Jul 29

Bank five staff is always welcoming, friendly and professional. I have been a customer for over 40 years. I would say that speaks for your service.

Customer

Jul 29

The communication was very good. The service was very good also.

Genya Lyons

Jul 29

Great service and fixed my problem quickly.

Robyn

Jul 28

AJ makes it always seamless whether in person or online. I’m a fairly new customer and am quite pleased.

Ann

Jul 28

The bank representative helped me set up my savings account and added money to my other account. She answered all my questions including ensuring that my PIN number was changed correctly.

Cynthia

Jul 24

Manager was very helpful and professional and l would recommend family and friends to go there

Anna

Jul 23

The person who waited on me understood what I wanted and was able to give me what I needed

Leonard

Jul 23

The Bank Five team made an otherwise difficult process much easier to navigate… I actually had two unrelated issues playing out simultaneously and instead of sending me off on wild goose chases, they managed both issues with understanding and thoughtful awareness.. It’s refreshing to work with such an efficient and professional team!!

Mike A.

Jul 22

Prompt, courteous service!

Carolyn

Jul 22

Very satisfying with my recent experience with Bank5 staff.

Arlene

Jul 20

easy to deal with all my banking needs

Ruy

Jul 17

Knowledgeable staff, quick answers, easy transition.

Elizabeth Desmond

Jul 17

Service was great, fast, and employees are friendly.

Ginalee Camacho

Jul 16

Bank 5 has been perfect for all the time I have been with them

Alan

Jul 16

Excellent service

Magdalena

Jul 16

very happy with my experience here. Best bank I've ever had an account with.

Dorothy Thomas

Jul 15

My Universal Banker Guilherme Goese was fantastic! He guided me through the service of opening a new checking account with ease. He was so kind and listened to me. Any questions I had were answered. He is a very valuable part of your business.

Alita

Jul 15

Great mortgage application process and awesome staff working on the loan team. Go Karen and Danielle!

Jeffrey

Jul 14

Fast and reliable support. The best.

Michael

Jul 14

Bank 5 on county street new bedford are quality people they go out of there way to explain a situation and give you the best advice they can give my location are great at what they do

Walter