We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Aug 20
Everything went as smoothly as can be
Everything went as smoothly as can be. David Campagnone made this a very nice experience and I'll be very happy to recommend Bank Five to my friends and family.
Tim McMahon
Aug 18
They are always ready to help go above…
They are always ready to help go above and beyond great back with them for over 40 years
Gail Lopes
Aug 18
I love everything about BankFive
I love everything about BankFive. All the employees are always pleasant and super helpful.
Melissa Turner
Aug 17
Bank 5 goes out of their way to satisfy…
Bank 5 goes out of their way to satisfy their way to make sure their customers are their taken care of.
Robert
Aug 13
Amber as always was very helpful and…
Amber as always was very helpful and friendly. She made my visit quick and painless
Karen Foley
Aug 13
I like how I can log online to check my…
I like how I can log online to check my account and how I can deposit money when I'm in the rush
Ana Cunha
Aug 13
The cashier that assisted me was…
The cashier that assisted me was amazing!! She is always consistent with great customer service! Isn’t this what we are all looking for when we need services anywhere?? Great customer service is always more important than the transaction itself !
Patricia Melissa
Aug 12
Stanford was very polite and helpful
Stanford was very polite and helpful. When I called, I was in the hospital & he was very polite & helpful while showing how much he understood the stress & anxiety that I was dealing with at the moment of the call. Simple things like that mean alot & makes me happy to be part of the Bank5 family!! Been w you guys since the mid 90s & wouldn't change banks at all 💯. Ty!!
Sincerely, Kevin C.
Kevin
Aug 12
The manager knows me by name and she is…
The manager knows me by name and she is so kind and helps with all my needs
Lisa
Aug 06
Awesome you do a great job I love…
Awesome you do a great job I love Banking with Bank 5
David
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