We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Jun 25
Wonderful staff is available whenever…
Wonderful staff is available whenever needed. Prompt, reliable service.
Deborah AVant
Jun 25
Excellent staff
The Express staff is top tier. I go on Sundays. They are always very busy. I usually need the coin machine for my deposit. Very efficient and incredibly friendly team
Michele
Jun 25
As always I have a good experience
As always I have a good experience. Staff are great and treat me with respect and I reciprocate. Feel like a family.
Paula
Jun 24
The staff at the Fairhaven branch are…
The staff at the Fairhaven branch are so helpful and pleasant to work with.
Linda
Jun 24
It’s really nice that you reach out in…
It’s really nice that you reach out in person to see if there’s anything you can do for me!! That is why I picked this bank local and people driven
Kevin
Jun 19
Representative was a pleasant and…
Representative was a pleasant and service was outstanding. Ty
Jean
Jun 18
They are very helpful they answer all…
They are very helpful they answer all questions that we ask they are great
Very friendly. Staff and Customer service are also very nice.
Deborah
Jun 18
The Fairhaven branch is always very…
The Fairhaven branch is always very helpful and friendly
Walter
Jun 18
I set up a new account quickly and…
I set up a new account quickly and easily. Great staff! We’re longtime customers.
Gary
Jun 17
Manizha's prompt response and patients…
Manizha's prompt response and patients with me through my loan application procress.
Jennifer Demeo
Jun 16
I called to find out about an annuity
I called to find out about an annuity. The rates were great. I have one already and wanted to added to it. The call back was quick I got an appointment within a few days
EDWARD MALLOY
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