We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Sep 04
It’s a great place
It’s a great place. The people that work there are so friendly.
Lucy DeFaria
Sep 03
Very good bank live the people there Very helpful
They help me all around even when im calling very polite respectfully thank you's
Leroy
Sep 03
Friendly and professional people doing…
Friendly and professional people doing a great job!!
Dino barbosa
Sep 03
Staff is Knowledgable
Staff is Knowledgable, courteous, kind, and professional. The personal service you used to get at banks in the past are still valued at Bank5
Fernando
Sep 02
The quality of service including…
The quality of service including responsiveness exceeds expectations at this Bank Five location.
Jennifer
Sep 02
My experience was great!
My experience was great! Monica at the Flint is always so helpful and goes above and beyond for me every time! Thank you!
Paul
Sep 01
Service rep was very knowledgeable and…
Service rep was very knowledgeable and quick to get the problem resolved
Michael Bettencourt
Aug 28
I love the 5
I love the 5, especially the Somerset Branch. I frequent the Swansea, Fall River on President Ave and the satellite on Bedford St. and they're all so helpful and courteous and helpful, they're always wonderful.
Holly
Aug 28
It’s the personnel!
It’s the personnel!! They are helpful, courteous, professional and just plain nice
Edward
Aug 26
Bank Five makes things easy
Bank Five makes things easy. Step by step directions and follow up.
Deborah
Aug 26
Carla Rollocks
Carla Rollocks! She is amazing. Also, thank you for all the support with the Gnome Surf Gala.
Michael
Aug 25
My experience with customer service was excellent…
My experience with customer service was excellent helped me entirely with my problem. Bank five is a excellent bank to deal with
Francis
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