We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
May 07
I really like the platform of the site
I really like the platform of the site, easy to manage and see my accounts with details. Thank you
Yes, the in office visits, I go to President Ave, always very helpful staff and friendly.
Octavia
May 06
The staff on county st in New Bedford…
The staff on county st in New Bedford are very helpful and pleasant! The bank is very clean and customer service is excellent!
Kathleen
May 01
Excellent customer service 
I received excellent customer service from Doreen, the manager of the Somerset branch. She was friendly and professional, and handled my business quickly and efficiently. 
Deb Veliotis
Apr 30
Awesome experience the associate was…
Awesome experience the associate was very kind and caring very professional
Fatima
Apr 30
Great customer service
Great customer service . Very kind & helpful .Amazing staff !!
Joao Afonso
Apr 30
Doreen at the Somerset branch is always…
Doreen at the Somerset branch is always so helpful, very friendly staff, just an overall excellent experience at Bank 5 in Somerset!
Michelle Raposo
Apr 28
My experience at Bank Five Somerset…
My experience at Bank Five Somerset office was great started from the manager to tell her line . answer all my questions Good customer service.
Paula
Apr 28
Excellent customer service
Excellent customer service! The representative was very knowledgeable and courteous. She was able to address all my concerns. Thank you, 💜
Mary A.
Apr 24
The Bankfive Flint team are the best…
The Bankfive Flint team are the best they always go above and beyond with customer service and the teller line Great team
David
Apr 23
Customer service people went out of…
Customer service people went out of their way to be helpful
George
Apr 23
Tellers are very friendly.
Staff very friendly and answer all of my questions. It is always nice to see friendly faces which I have know for many years.
Helena
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