We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Oct 08
Good follow-up / prompt to reply to my…
Good follow-up / prompt to reply to my request to review for best terms and rates …
Pedro
Oct 07
Jared in swansea has always been…
Jared in swansea has always been helpful and friendly. The staff in swansea is great.
Donna
Oct 06
Excellent service and hours
I like that I was able to call on a Saturday afternoon and have my questions answered.
GUINEVERE MOORE
Oct 02
I do business in several branches
I do business in several branches, and the tellers in each branch are professional, and courteous.
Mr John Conforti
Sep 30
Everything was quik and easy
Everything was quik and easy. The gentleman that helped me was great.
Walter Galanek
Sep 30
5 star experience
Susan was a great help, she went above and beyond what I expected
Christopher
Sep 30
Great company and great support…
Great company and great support whenever there is an issue or question.
Cory
Sep 30
the woman that helped me was Jessica
the woman that helped me was Jessica. she was manager for the day. She was so very helpful in so many ways and she knew what she was doing. Her help that day was invaluable to me and her attitude was invaluable.
Mary Ann
Sep 29
Extremely helpful and reliable service.
Extremely helpful and reliable service.
Brianna Medeiros Alfonso
Sep 29
The person that helped us was…
The person that helped us was phenomenal. We were not rushed. All our questions were answered. A very good experience all round.
Jane
Sep 23
Sara was absolutely great at Bank 5
Sara was absolutely great. She was kind, helpful, very efficient and had great customer service. Definitely recommend.
KM
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