Corporate Office

Always helpful

Ana Pimentel was a God sent helper to my wife and i. She was able to update all of our accounts at the bank. I would recommend Her and the bank to anyone looking for a home town bank.

Lisa is so easy to work with and gos above and beyond

I received a call from Ana Pimentel - who was excellent. Polite, professional & knowledgeable. She was calling to remind me of maturing acounts. We had a productive cponversation.

There representatives are very friendly its great bank

I was comfortable with the girls knowing me and letting me in as quickly as possible to my safety deposit box. Even though there was construction in the area they guided me all the way to where I was supposed to go.

Everybody is pleasant and helpful.

Friendly, efficient and very helpful!

Drive Through tellers are always amazing and pleasant . Service inside perfect as well. Joe Borges . Always available to help with any baking question

Krystal Lopes was exceptional in the speed of response and quality of information. The loan application process was painless and swift even during the height of the Christmas holidays!

I like the service and very helpful respect

Krystal and Ana were great to work with on my MassSave HEAT loan. Krystal was able to give me some initial information by phone that made it quick and easy to fill out the online form that is the first step in the process. Ana took over seamlessly for a few days when Krystal was out and kept the ball rolling. They both responded quickly and fully to any questions I had and kept me looped in as my approval progressed. I highly recommend BankFive to anyone looking at a MassSave HEAT loan.

Krystal was great and extremely helpful on helping me open up a lucky piggy. She was informative beforehand on what benefits I have with opening up a lucky piggy. Customer service was great! Five stars all around !

Hi my bank teller was Sarah in Fall River, She helped me pay my over due bill and also got a letter from manager....My bank is in good standing with me. I love this bank.

Wonderful people to talk to

I had the wonderful pleasure of working with Krystal - my loan was approved at a lightning fast pace and she was able to answer all questions. Would highly recommend!

There was no line, I was served right away. Very friendly and helpful

Very pleasant young man.

The ladies at the downtown branch are awesome.. very knowledgeable, pleasant,and most important customer friendly..

Been a member of Bank5 for decades & plan to for many more. Customer service is always fantastic & agents really go above & beyond to help, from my exp. Kelly was wonderful today! Helped me straighten out a couple things that I was a bit confused about. Really a pleasure to be a member of a bank that actually has integrity