Bank Five is where you go and are treated with respect and like you're family !
What a terrific experience. Ismael was tremendously efficient and helpful throughout our HEAT loan process, and Janice traveled to meet us in Woburn to facilitate our closing. Then, when we had to switch contractors, they handled the change graciously and redid the whole process without even a hint of reluctance about the inconvenience. Ismael led an exceptional customer service experience, we are very happy with Bank Five and will be repeat customers.
Arthur is transparent and seamless as a mortgage broker. I highly recommend working with him.
Arthur McCue and team are excellent
I would work with them again any day
Refinancing is not usually an easy process, but the people at BankFive made it as painless as possible! The point person/loan officer that I primarily worked with was receptive, responsive, and explained everything to me in layman's terms so that I could understand it. Excellent service, great rates, and I have already recommended Bank5 to others!
I got the best rate over two other inquires. Once we decided to go with BankFive, every step of the way was smooth and the closing was convenient and fast. The only improvement I would recommend is to reduce the time from the start to the finish of the process.
Fantastic experience. Very pleased
Loan Officer was great to work with. Fast, easy process. Would definitely recommend.
Arthur McCue is a man of his words, honest and correct person, his staff is very
professional and Courtois. it was a pleasure working with him, I will refinance with him and will refer to others Thank you Arthur.
Arthur was our loan officer, he kept us informed through the whole process. Very happy at how seamless the whole process was. I will and have referred Arthur to many of my buyer clients
Bankfive was excellent,
Website and application process was easy to follow and fill out.
Remortgaged with specialist Arthur McCue.
Arthur is very knowledgeable and everything went according to how he explained things on the phone our first call.
Kudos to Arthur.
Excellent service. The folks at Bank5 we’re professional, friendly and efficient.
Great service, with support throughout the entire process. Thanks.
I bought houses in the past and this one was by far the easiest I have ever done.
Thank you so much for all your help
Seamless transaction. Frequent status updates helped us to know exactly where we were in the process and what documentation was outstanding at any given time. Immediate feedback, whenever questions were posed of them. Very impressed with the quality of service and the mortgage product.
Amazingly efficient and professional. Great service and rates!
I couldn’t ask for a better team. Arthur McCue and Yubetzy Vega were top notch professionals. I’m so happy to have found them.
Arthur McCue and Yubetzy Vega were above and beyond efficient, competent, timely, friendly and overall outstanding. I refer them with extremely high praise.
Very efficient and reliable bank, wonderful experience with refi for my home.
Quick service, great communication. Helped me understand the process and get my loan closed quickly.