Claudette and Lindsay Vickery led a team to one of the best and fastest mortgage acquisitions I've ever experienced.
extremely efficient, friendly, supportive, patient
quick easy process
closing was effortless and friendly
My entire experience was great. My options were thoroughly explained, I was kept informed and up to date. All my questions were answered.
I could not ask for more professionalism. The loan was processed in a very timely manner. Even my emails were responded to very quickly ( even when Janice, my Bank 5 loan person, was out of the office.)
I absolutely would recommend Bank 5 and the staff to anyone. In fact, I have recommended my daughter, who is buying her first home, use Bank 5 for her mortgage.
The lending staff that I dealt with for my loan were courteous, efficient and went all out, even after hours, to make sure that my loan request was complete and accurate before it went to the underwriter. I feel that this extra effort on all of their parts made the underwriting review streamlined and thus achieved a very favorable outcome both in rate and in terms.
The process was very simple. working with everyone was a pleasure, from beginning to end this by far the easiest mortgage my wife and I have done. Thank you.